Support Forum

password reset on mobile not working

MH Marian Härtel
Marian Härtel
Member

I have the password reset thing here which is why not get into the forum from at home 😉 I can forward the faulty email if you want.

Von meinem Samsung Galaxy Smartphone gesendet.

——– Ursprüngliche Nachricht ——– Von: “Simple:Press Support” Datum: 15.10.16 18:32 (GMT+01:00) An: Marian Härtel Betreff: New Forum Post – Simple:Press: [Simple Press and Multisite usage]

4 Answers

New Answer

MP Mr Papa
Mr Papa
Member

it does not work here for you?  it does for me on galaxy s6…  faulty email???  maybe you have lost me… originally said the link didnt work on the site…  perhaps you should elaborate?

MH Marian Härtel
Marian Härtel
Member

Yes, it didn’t work here. I wanted to reset my passwort and the email I am getting doesn’t display the HTML code proper, but instead shows all the HTML tags like when you look at the source code.

YS Yellow Swordfish
Yellow Swordfish
Member

Is it possible that your email client is not processing html emails. This is what it sounds like. Or are your users experiencing this issue?

MP Mr Papa
Mr Papa
Member

to further what Andy says, if you copy the html to your browser url, does it load? if so, nothing wrong except your client is not accepting html emails as Andy says…