I seem to be experiancing a permissions problem. Everytime I try and upload a theme or a plugn I get “Unable to locate needed folder”. When I check permissions under “Storage Locations”, everything comes back as Found and Writable.
I’ve tried uploading with both Safari and IE9.
Running:
Operating System: Linux, CentOS 6.2
Is the system Virtual Machine? Yes.
Hypervisor=XenServer 6.x
I’m using
type permalinks in WP.
Thanks!
Could you check the UID and GUID on the sp-resources folder? It is rare but it has been known for a server to create the folders SP uses with the correct read/write permissions but for a more restrictive user and as far as I am aware the php calls to check if a folder is writable seems to miss this aspect.
Most decent ftp clients will usually inform you of the user and group names a folder belongs to – or most File Manager applications in server control panels like cPanel. Perhaps you couild take a look – they need to be set the same as those of the parent wp-content folder.
Thank you for taking time to reply.
I’ve made sure the UID and GUID are set the same as the parent. It was different.
I gave it a shot and still the same problem. I even changed the permissions to -777. Still no luck.
I then changed the ownership of User and Group on everthing to “root”. ( No need to worry about security yet, it’s internal to our company and not reachable via the internet). Still the same problem. Would you advise a complete re-install at this point?
thks!
Kent
no, I dont think so… what uid and gid did you change? it would have to be sp-resources and any subdirectories within there…
if that still doesnt work, I would just remove the sp-resources directory and all contents and then try rebuilding it by hand… you may want to grab a copy of any sp themes or sp plugins (or other folders) you are using or reupload them after recreating the sp-resources dir and the subdirs…