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"Picture not found"
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Hari
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Mar 22, 2017 - 6:38 pm

I have the hunch, that the following issue is not caused by SP, but by some other factor in my installation, but maybe you have an idea where I should look. Any help is appreciated.

In the forum, we use the Image-Tag to imbed Pics that reside on webspace. We use external Pics as well as those stored in my own WP media container. I never had any problem with this function, as long as the Weblinks to the Pics were OK by itself (tested in a browser directly)

From one day to another, I now get a "picture not found" Message when embedding an image-link in a post via image-tags of the editor (BB Code).

But *only*, when the photo resides in my own WP Media Container. Links to external sources still work well. And I checked the Links multiple times with different Pics.

I am not aware of any new plugin or update that caused this, I had no structurell chances the last days and this effect is completly new, although it is imaginable, that it is a few days old and I just recognize it for the first time.

I assume, the cause is WP itself or any interdependy between WP and SP, but not the Image-Tags iself, as they still work with external sources.

Again, the Links to the Pics are valid, I can easily open them with any browser. And I can easily integrate them via http in an WP article. So they *are* accessible. Just the Image Tag tells, they "can not be found".

Any idea where to look? This is very strange to me.

Thanks in advance!

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Hari
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Mar 22, 2017 - 6:49 pm

Ah! I withdraw my inital assessment. It seems to be directly SP related, in fact to BB Code.

I changed from BB Code Editor to Tiny MCE and "Voila", the images display again.

Changed to BB Code back, and the "picture not found" message pops up again but *only* for my own WP media images.

So I guess we can exclude a general WP problem, it seems to be directly related to BB Code.

Any idea?

(If I knew this earlier, I would have created this thread in the forum for plugins - please move if you want)

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Hari
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Mar 22, 2017 - 7:03 pm

*Very funny*

Another test.

(1)

I add a post with TinyMCE and embed the Image via the TinyMCE function.

Everything is fine, the Image shows.

(2)

I revert back to BB Code in the profile

(3)

I open and edit the post (created with TinyMCE) again with BB Code. All I see is the perfect code as it should be with the IMG-Tag on the left and the /IMG-Tag on the right and the Image-Link in between.

(4)

I press "Save edited Post" *without changing anything*!

And the error is there again.

The Image is not shown and it says in brackets, that the image can not be found.

But again, *only* not shown for images in my own WP media container.

Funny? Yes 🙂

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Mr Papa
Simi Valley, CA
SP Master
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sp_UserOfflineSmall Offline
Mar 22, 2017 - 10:50 pm

can you give us the url for the images?  are they relative or absolute?  guessing the former but think bbcode requires absolute...  but could be wrong...

in both cases, tinymce or bbcode, are you entering the urls by hand?

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Hari
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Mar 23, 2017 - 3:33 am

You got mail. Even with your own Avatar-Pic, behaviour is as described above.

I always cutn paste these things, never type.

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Yellow Swordfish
Glinton, England
SP Master
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Mar 23, 2017 - 1:35 pm

@mr-papa - The PM must have only been sent to you as there is nothing in my inbox.

I have tried this from every angle I can think of - switching editors back and forth and making edits - re-saving etc., and I have been unable to replicate the problem. Not sure what the reference is to 'Avatar-Pic' - or how it fits in with the base issue.

andy-signature.png
YELLOW
SWORDFISH
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Hari
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sp_UserOfflineSmall Offline
Mar 23, 2017 - 6:04 pm

Now I forwarded my mail to you too "Yellow Swordfish". At least I hope so, I got some error message I should not use the mail system to open support cases.

The "Avatar" is just Mr. Papas Forum Picture here, I used it as testobject, as this way the picture itself is not in doubt to be part of the problem.

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Mr Papa
Simi Valley, CA
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Mar 23, 2017 - 11:14 pm

not sure why you linked me to the picture???

it doesnt tell me the answer to my question...  in the bbcode editor, when do the image, are you using relative or absolute url?

@yellow-swordfish he just means the image he is using in the post - my avatar pic..

any particular reason its uploaded into wp media library vice just using our image uploader?

unfortunately, your forum is behind paywall so I cannot look at any of the examples...

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Hari
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sp_UserOfflineSmall Offline
Mar 24, 2017 - 5:31 am

1) absolute url

2) what I sent you via E-Mail, was a http-link to an image (your avatar in fact) that directs via absolute url into my media library. If I use this link in BB Code, I get the "picture not found" message. But you can easily see, that the link works. In TinyMCE everything works perfectly.

3) I dont see why you want access, as I said, I gave you a HTML Link that doesnt work in BB Code. As a first step it would be suffice, if you confirm that this link *works* in your environment in BB Code and the picture can be shown via image-tags.

4) Reason for using wp media library is the wish to have media in one place for ease of backup. But this is not the issue here.

Please take the absolute HTML Link I sent you in my mail *as is* and use it yourself. Can you confirm, that it is working via image tags in BB Code?

If yes, I need to do some further testing myself before coming back. Maybe I reinstall BBcode again as a first measure.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 24, 2017 - 6:17 am

I can confirm that if I try this with the image from your server then the problem occurs. This happens in the post save process. My next step will be to review that to see what conditions might apply. And yes - I AM able to display the image in my browser using the raw url.

However... if I do exactly the same thing using (1) an image in my media library on my local development machine and (2) an image in the media library of this live, public site - then I experience no such problem. The image urls are saved and then displayed as expected.

So this is not quite as simple or cut and dried as it first appears...!

andy-signature.png
YELLOW
SWORDFISH
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