Support Forum

Plugins and Themes folders locked?

AN anthonytkim
anthonytkim
Member

I apologize if I didn’t catch this in all the topics here, but I cannot upload plugins or themes for simple press. I have been trying to FTP in and once I get to the right folder, it tells me permission denied. So I tried to change the permissions but every time I change them, the folders revert themselves back to 755.

 

Anyone else having this issue, or know a solution?

11 Answers

New Answer

MP Mr Papa
Mr Papa
Member

does the user you are using for ftp have permission on your server? its going to be a server based permissions thing…

start with wp-content and then plugins and sp-resources…  and see which user owns the directories and the permissions… then see which user you use with ftp…

AN anthonytkim
anthonytkim
Member

I have never had any issues with permissions via FTP before. My user that I use to access my files in the highest level of access and can change permissions on all other folders and files except the simple press ones specifically (the ones under wp-content/sp-resources)

MP Mr Papa
Mr Papa
Member

did you check sp-resources like I asked?? we had one or two other server configurations that wouldnt create it with the proper permissions…

AN anthonytkim
anthonytkim
Member

oops! Sorry. The owner is different for the sp-resources folder. Its apache and the group is apache. Whereas the other files are something different.

 

Im a bit new to this, any suggestions on how to change that? I noticed it can’t be done through FTP

MP Mr Papa
Mr Papa
Member

well, thats a function of the way your php is configured…  too bad it created it as apache rather than the web user…

if you have ssh, you should be able to get in and change it…  or ask your host…

AN anthonytkim
anthonytkim
Member

Im with media temple, I will defiantly be submitting a request with them, I’d rather not SSH. Thanks!

MP Mr Papa
Mr Papa
Member

okay, let us know if you need anything else…

AN anthonytkim
anthonytkim
Member

Do you happen to know if anyone who has had this issue has fixed it with a reinstall?

YS Yellow Swordfish
Yellow Swordfish
Member

It is doubtful it will make any difference. If the server is setup so that a folder gets the wrong owner then this does really need to be addressed  with your hosting company.

MU Mungo
Mungo
Member

Just to confirm I have had exactly the same problem. Tis quite unusual!

 

Fortunately my host provides the ability to chown the relevant folders/files and this did resolve the problem!

 

Cheers

Mungosurprised

YS Yellow Swordfish
Yellow Swordfish
Member

Odd behaviour and I really don’t understand why one or two people have had this issue. We are, after all, simply performing a mkdir() call which should automatically inherit the parentage and permissions from the enclosing folder – wp-content.

If you or anyone has any ideas why this should go wrong every now and then we would love to hear them.