check the permissions on the file… and owner… and make sure they are web user accessible…

did you point you police doc settings to use that file?  forum – components – policy docs…

Yes the permissions are good and the storage location is set to that file.

and the owner? is it web accessible? try opening it in your browser with url to it…

Got a 404 error?

that means the permissions or owner of the file are such that the web user cannot access…  please check them…

Ok I have it so I can see them on the web, but still getting the same error message.

so on forum – integration – storage locations… for policy docs location it is pointing to this location you can now read?

and you have only the filename on forum – components – policy docs? 

do you have a link to your site with the policy link?

Yes, Yes, and I am not sure what you mean by link to my site? Do you mean in the text document or do you want the link to see the text document? I put that below just in case.

http://mightyangler.com/wp-content/sp-resources/forum-policies/forum-policies.txt

I wanted the link to the doc and the site… got them both from there… thanks!

but very odd…  first report of such behaviour and many folks are using this…  and its a 500 error which usually means some sort of configuration issue…

what is the permissions of the text file? 

anything in the server error log?  usually more info comes from 500 errors…

out of curiosity, have you also tried the privacy policy one?

also, can you post an image of your policy doc options?

The permissions to the text file are 755

My host doesn’t give me access to error logs and I checked the error logs in the forum admin and nothing there.

I just tried the privacy policy and same result.

Thanks for the help.

no access to error logs? wow. very surprising…

I thought the file name was:  forum-policies.txt ?????

you only have forum-policies in the filename field… 

Yeah, they said because I am on a shared server? I don’t know, but I am going to upgrade once I am finished working on the site,

The file does have .txt again, I just happened to try removing it to see if that would work before I took the screen shot.

One other note; when I checked the link location of “usage policy” the url is javascript:void(null)

Does this help?

well, the image you posted does not have .txt…

but more importantly, looking again, you have that in the registration policy…  which is shown on the registration form…

if this is the privacy policy, put it in the privacy policy section at the bottom…

Okay, I have both statements working; first I just used the text area instead of linking a file. But still I was only able to get one or the other statements working. Each time I would update the statements either the usage policy or privacy policy would get an error. So, I downloaded the plugin again and replaced only the javascript file in the plugins resource folder. Now they both work!