Support Forum

popup image problem

JS js
js
Member
Member since Feb 2012
97 posts
Sep 14, 2013 · 4:32 pm · Edited

Hi, I am having an issue with popup images, they open fine when you are logged in but as a guest the screen just turns to grey stripes with no popped open picture…. is there a specific permission I need to set?

6 Answers

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MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Sep 14, 2013 · 7:11 pm

are you running a custom sp theme?  if so, did you apply the needed css changes because of the wp jquery ui changes?

see:  http://codex.simple-press.com/codex/installation/changes/theme-and-templates-5-3-0/

specifically the short section on dialog popups…

JS js
js
Member
Member since Feb 2012
97 posts
Sep 14, 2013 · 9:48 pm

Yeah I can confirm the changes have been made… pop open works fine when logged into the site too. Only for guests it doesn’t work… tried changing some permissions around but still didn’t work…

JS js
js
Member
Member since Feb 2012
97 posts
Sep 14, 2013 · 10:02 pm

Quick test with default wp theme and sp theme gives me the same results.

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Sep 15, 2013 · 3:21 am

How about a link to a specific post with an image we can look at?

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Sep 19, 2013 · 6:40 am

OK – just let us know if you want us to look at any time.