Support Forum

private member information showing up in Google searches

TC Tim C.
Tim C.
Member

Your kindness is appreciated on my 1st post to the forum. Client is kinda freaking out on me as I have not been able to address this on my own without YOUR HELP. I thought I would just be helping to create usernames & passwords and did not expect to be “expert” tech support, but here we are! 

Issue #1 – 

My client has noticed that, while their forum is password protected, personal information is being revealed on Google, such as top posters, members currently online, recent posters, and even shows the page name for personal forum posts!

They are using the “latest version of WordPress” and Simple:Press version 5.2.2 is installed.

The client doesn’t necessarily want to be hidden from search engines, just the information behind the password protected forum.

Thanks so much for your help!

Tim

 

 

17 Answers

New Answer

TC Tim C.
Tim C.
Member
Well, may have found the issue. At the bottom of the Forum’s “edit page” the tick box for “Do you want this page to be indexed by search engines?” was set to “Yes”.  So let’s see if “No” fixes the situation.  This should have been done when the site was built, but alas, here we are.  Better late than never, I guess.
 
If anyone else has additional suggestions, they are certainly welcomed!

 

MP Mr Papa
Mr Papa
Member

well, that wp option will merely suggest to bots to not crawl the site…  if wont control whether or not they can actually view the site…

If forum information is visible to google, that means that either the page is not protected as you think, or it was not always protected, ie during setup, and google crawled for some info…

also worth noting that simple press does provide the ability to password protect your forum… so I assume you mean you are protecting the wp page itself with a password…  not sure why since you can just use simple pres permissions to control who can view the forum – a lot easier than requiring users to remember two passwords, but hey, your choice… ;)

TC Tim C.
Tim C.
Member

Thanks for replying Mr Papa.

Well, the users do only have one Log-In u/n & p/w.  

So, maybe I am somewhat confused between what is Word Press and what is Simple Press.  (Again, I did not build the site.)

thanks

YS Yellow Swordfish
Yellow Swordfish
Member

To put it simply – WordPress is the backbone of the site. It controls the blog, the pages, the main look and feel and it controls the users, their registration and login, logout etc.
Simple:Press is just a WP plugin – an extension – that sits on top and provides a forum within a WordPress page. At it’s most basic, you could actually view ot as WordPress ‘content’.

MP Mr Papa
Mr Papa
Member

a user logging in with their username and password is different than a password protected page… all users have to do the former… the latter is an option in wp to add another password to the specific page…

TC Tim C.
Tim C.
Member

Thanks Yellow Swordfish. That helps.

Mr Papa, So, I suppose I do not have a password protected page, other than the standard user log-in. Sorry for the incorrect info.

Well, hopefully the Forum details will no longer be found on google searches. If there are any other suggestions to ensure that, I’d love the knowledge from the experts.

MP Mr Papa
Mr Papa
Member

so to all of your forums, what access have you given guests?

TC Tim C.
Tim C.
Member

No access to guests. A new user is setup by me (at the request of the client. )

MP Mr Papa
Mr Papa
Member

okay, cool… just to be sure, I assume you tried visiting as a guest to verify you could not see forum info?  You may still, if wanted, turn of the stats at the bottom for guests too…

TC Tim C.
Tim C.
Member

 You may still, if wanted, turn of the stats at the bottom for guests too…

Turn the stats “on” or “off” ?   That is what apparently is showing up on Google searches is the stats. So, yes, i would definitely like those turned off if a visitor somehow lands inside the Forum page.  HOW to do that???

Thanks Mr Papa!

TC Tim C.
Tim C.
Member

Yes, even when I’m logged out, and I do a Google search on the website URL + “K”s full name, I see a link to a Forum page. Even though the page displays an “Access denied – you do not have permission to view this page” notice, it still lists ALL the online users!  This is TERRIBLE! as this is a VERY private group that is supposed to be completely secure!

Even clicking the Forum login page displays the currently online users. No! Can’t have this!  How do I hide this info from non-members. If the only option is to completely pull that down, so be it.  (At least found where to change the “top posters” and “newest members”. I figure that just needs to be gone. Maybe it can come back if I feel that no visitor could EVER see it.)

I need everything inside the Forum to be LOCKED DOWN from any outside intrusion!  The Google search is even display all the subcategories. My client’s website is highly personal & emotional stuff! And even the Forum sub-menus and page names can be intensely personal!

Thanks again so very much!!!

MP Mr Papa
Mr Papa
Member

you can get rid of them by removing the template display functions that display them… or just show them to users… you will find all the display functions in the spFoot.php template file in your sp theme… again, be sure to create your own theme…

I think you will easily find which ones are for stats in there…

If you want to only show to logged in users, just wrap the functions in the following:

if ($spThisUser->member) { # all the stats functions would be here }

so the first and last line of those 3 above would get added around the existing stats function calls…

TC Tim C.
Tim C.
Member

This is good stuff. Totally don’t know php.  (I did study Pascal in 1989 though! lol!)

Ok, so the line in spFoot.php is currently:

  • sp_OnlineStats(‘tagClass=spLeft’, __sp(‘Most Users Ever Online: ‘), __sp(‘Currently Online: ‘), __sp(‘Currently Browsing this Page: ‘), __sp(‘Guest(s)’));

would it now be?:

  • if ($spThisUser->member) {sp_OnlineStats(‘tagClass=spLeft’, __sp(‘Most Users Ever Online: ‘), __sp(‘Currently Online: ‘), __sp(‘Currently Browsing this Page: ‘), __sp(‘Guest(s)’))};

And this line:

  • sp_NewMembers(‘tagClass=spLeft spNewMembers’, __sp(‘Newest Members: ‘));

would now be?:

  • if ($spThisUser->member) {sp_NewMembers(‘tagClass=spLeft spNewMembers’, __sp(‘Newest Members: ‘))};

Thanks for all the hand-holding Mr Papa!

Tim

 

MP Mr Papa
Mr Papa
Member

you are missing the point… what do you see when you visit your actual site as a guest? anything? did you remove or hide the stats as suggested?

If google crawled your site before the permissions were in place, then nothing we can do about it… they already got in… but if you have it protected now, they cant go any more…

what do you mean by forum login page???? we dont have one…. wp does…

did you verify that the guest permission has access to nothing?