Support Forum

Private message mails?

BO boborg
boborg
Member

I am not receiving private message mails when I get a new private message (I am the Admin) or I should say I do get new private message mails but it seems only when I reply to a private message and then I keep getting the same initial message sent to me in the new private message mail.

Any idea what is going on?

5 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Well first – have you definitely set the option to receive emails for PMs in your forum profile?

And next – I am not sure quite what you mean by ‘then I keep getting the same initial message sent to me in the new private message mail.’ Can you expand on that please?

Next – what about other emails? New post notifications, new registrations etc., Are you receiving those?

BO boborg
boborg
Member

The receive an email when someone sends you a private message is enabled.

What I mean is that I get a mail notification with the contents of the initial message and not the latest message in the private post as I would expect.

I do get new registration mails. I have not enabled new post notification but perhaps I should check that too. 

I do have the Cimy Swift SMTP plugin installed. I think you recommended a SMTP plugin in some post I read?

YS Yellow Swordfish
Yellow Swordfish
Member

A lot of people find an SMTP plugin gets them around the WP mail issues which are notorious.

I have to ask about this though: ‘I get a mail notification with the contents of the initial message’. The content of the PM is never included in the email. It is just a simple notification that you have received one. ?

BO boborg
boborg
Member

Ok yes then I think it is working as it is supposed to.

Where can I translate the PM notification mail text?

YS Yellow Swordfish
Yellow Swordfish
Member

http://codex.simple-press.com/codex/installation/installation-information/localization/

In the project ‘plugins’.