I have granted another user admin privileges (with all capabilities), but when I log in as them, no forum options appear in the WP dashboard.
There is a tab called “Admin” where the Forum menu tab should be. When I click on that, it gives options for color scheme, email notifications, but that’s about it.
Any ideas?
Any ideas?
Well not something that has come up before and not something i can replicate.
Can you perhaps provide some detail? For example – the user you have promoted to admin – what were they before – what user groups did they belong to etc…
And then just talk me briefly through the process you went through to promote them…
The user had been previously set as a Moderator. I changed them to Admin w/ all of the privileges. I did this via the Admins > Manage Admins > Add New Admins area in Simple-Press. This user is also a WP administrator.
Curious. Just off the topic for a moment – there is also something rather odd about your WP menu in the first post that I did not notice before. The ‘forum’ menu actually gets listed as ‘Admins’ when it should still be listed as ‘Forums’. Out of curiosity, are you using any sort of admin menu plugin?
Anyway – back to the actual issue. As I said I can not replicate this but perhaps you could try something for me and then we can decide whether you have uncovered some sort of small bug or not.
You said that the user ‘was’ a moderator before you made them an admin. Could you go to the user group management and, if that user is still in the User Group (for moderators) they were in before – could you remove them please? Let’s see if taking them out of any user groups they were in before switches their status correctly. And if it does then I will open a ticket to try and work out why it didn’t ‘take’ as it normally should.
actually Andy, that Admin menu item in the wp menu looks like a bug of ours – or rather that WP has made a change recently that affect plugins thats we did not see…
So will open a ticket to get the menu item fixed up…
But wont be affecting the original issue here, just the menu display…
It seems the Advanced WordPress Manager Group plugin is responsible for this issue. I disabled the plugin, logged in as the other user, and the Forum options were available.
Unfortunately, a Google search did not reveal any tips on getting these two plugins to play nicely together.
Her admin settings are configured identical to mine, so I’m at a loss as to what may be happening.
The reason for the access manager plugin is so that registered users can view protected content.
Advanced WordPress Manager Group is not a plugin I have encountered before. Could you briefly explain it’s function?
And let’s clarify. Was it just disabling this plugin that bought the new admin into play or did you have to adjust anything else? And – one thought – while it makes no difference to SP, was the new admin also a WordPress ‘admin’? Just trying to establish the difference between the one that works and the one that doesn’t…
The plugin allows for a more customized approach to user roles. http://wordpress.org/extend/plugins/advanced-access-manager/
Disabling the plugin made things behave as intended. I changed nothing else apart from disabling the Advanced Access Manager plugin. Once I did this, the second admin had the normal simple-press admin functions appear, and yes, they are also a WP admin.
I am at a bit of a loss here but I can suggest something that might be worth looking at. But first a question.
With this other plugin active I understand that your new admin user can not access the admin panels of the forum but when using the forum itself are they classed and recognised as a forum admin?
SP takes it’s queue that the user is a forum admin from the forum specific sfmembers table. I doubt very much that the other plugin could influence this so I suspect that the front end will recognise and accept the user as a forum admin.
When it comes to the admin panels then, as you know, there are capabilities involved. WP stores these in the usermeta table against the users ID in a row called xxx_capabilities (where xxx is the database table prefix). It is quite possible for this other plugin to influence that data and I am wondering if it is filtering out any capabilities that it does not recognise as being WP core caps.
At least – at the moment that is my only theory!
When logged in as that user, the admin controls are referenced, but none of them display. See example screenshot:
That’s not really a good example as that too will rely on the capabilities which we already know seem to be blocked. Going to the Profile > User Groups may help a little more to see what the user is being set as…
So as expected, SP knows the user is an SP Admin on the front end where there is no influence being exerted.
Unless anyone else has any other ideas I really think this is an issue you need to discuss with the authors of the other plugin. My best guess and assumption is that for some reason it is blocking the WP capabilities that are set up for that user. Why it does not block yours as well is another good question. Can you ask them? We would be most interested in what they say in response.
