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Problem updating to 5.7.1

ST Steve20
Steve20
Member
Member since Oct 2013
38 posts
Aug 22, 2016 · 9:04 pm · Edited

I have 5.7 and tried updating to 5.7.1 tonight and got this error after trying to update 

An error occurred while updating Simple:Press: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. forum/resources/jscript/sp-forum-events.js, forum/resources/jscript/sp-forum-footer.js, forum/resources/jscript/sp-forum-events-dev.js, forum/resources/jscript/sp-forum-footer-dev.js

Anyone know how to fix this or what the issue might be?  Haven’t  had a problem with this before……….

3 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Aug 22, 2016 · 9:45 pm

how odd and strange… never seen that one before… and its not a message from our plugin… its actually coming from wordpress core itself…

can you check the permissions on those files in your current plugin? are they different than other js files?

not sure if that is unpacking or copying or what when wp throws that error… as said, first time its come up and we have lots of 5.7.1 updates – in fact, the files listed did not change between 5.7 and 5.7.1… is the downloaded archive still in your uploads directory (in proper year/month dir of course)…

you could always download the version here and update via ftp…

I assume you have tried this more than once?

ST Steve20
Steve20
Member
Member since Oct 2013
38 posts
Aug 23, 2016 · 10:03 am

Yes,  I tried twice and then decided to come here for help.  I’ll try the ftp.   Thanks

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Aug 23, 2016 · 12:05 pm

Do let us know how this goes. If a server side issuei t might result in the same thing. Failing that we may need to take it to the WordPress devs