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problem with people that are signing up not being assigned to member usergroup

JM Jonathan Munoz
Jonathan Munoz
Member

For some reason my new members are not being assigned to the usergroup members why is that?

31 Answers

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MP Mr Papa
Mr Papa
Member

have you configured a usergroup for new members???  what role are the new users getting?  have you mapped that usergroup to a sp usergroup on forum – usergroups – map users to usergroups?

and is this straight wp user signup?  or is another plugin involved?

AO Adewale Olaore
Adewale Olaore
Member

As for me, I did all of the above but then when I came to that question, I realize…I am actually using the Members plugin by Justin Tadlock and everything was working before now, I noticed it wasn’t working well about two week ago when my users kept calling and mailing that they could gain no access to the forum. Could it be the Members plugin? Perhaps there is something in the sp-forum update that is not compatible with Members…

How do we resolve this from this point on? Thanks so much Mr. Papa

YS Yellow Swordfish
Yellow Swordfish
Member

Adewale: So what happened between when it was working and when it stopped working? There has not been a Simple:Press update for a while now as we are waiting for the long overdue WordPress 3.6 to land…

Mostly membership plugins work just fine but we have come across one or two instances where the membership plugin does not follow the WordPress API and rules or fire the correct events and actions – necessary to allow other plugins to know that something has happened – like in this case, a new user has registered. But the question above needs an answer first really…

JM Jonathan Munoz
Jonathan Munoz
Member

Mr Papa said
have you configured a usergroup for new members???  what role are the new users getting?  have you mapped that usergroup to a sp usergroup on forum – usergroups – map users to usergroups?

and is this straight wp user signup?  or is another plugin involved?

How do i configure a usergroup for new members?? and they only can view the forums and cant post in them. The signup is buddypress and i have a plugin to sign up people with social networks called OneAll Social Login.

YS Yellow Swordfish
Yellow Swordfish
Member

Let’s do one thing at a time. Look at my post above (#4). You imply this ‘OneAll Social Login’ plugin is to ‘sign up people’ so does that mean new users? I ask because the plugin name just says ‘Login’.

If it does perform the registration then does it also use the correct WordPress API and actions to inform other plugins about new users? Try adding a new user through the WP Add user panel and see of that user can successfully use the forum.

AO Adewale Olaore
Adewale Olaore
Member

Yellow Swordfish: I really don’t know what happened. I was mapping users as usual but I started hearing complains that some people can’t access the forum still.

JM Jonathan Munoz
Jonathan Munoz
Member

Yellow Swordfish said
Let’s do one thing at a time. Look at my post above (#4). You imply this ‘OneAll Social Login’ plugin is to ‘sign up people’ so does that mean new users? I ask because the plugin name just says ‘Login’.

If it does perform the registration then does it also use the correct WordPress API and actions to inform other plugins about new users? Try adding a new user through the WP Add user panel and see of that user can successfully use the forum.

Ok so i did what you told me to add the new user and i did with WP and it worked that user can post. But when i sign up using buddypress registration I have a plugin that automatically creates member with no email authorization ‘BP Auto Activate Autologin Redirect To Profile On Signup’. Just like when you login with ‘OneAll Social Login’ I was looking at the users and they are not WP Members they are turned into WP Subscribers when they register I think this is the problem!

 

MP Mr Papa
Mr Papa
Member

well if you have a plugin that creates users outside of the wp api and standards, not much we can do…  When a user is properly created by wp or a plugin, a hook is fired that tells any other interested theme or plugin that a new user was created so they can react appropriately…  if this other membership plugin is not doing that, not much we can do… standard bp works fine, but not familiar with the one you reference..

JM Jonathan Munoz
Jonathan Munoz
Member

you may one to look into it becuase i had set up as default to make every user a subscriber not a member http://codex.wordpress.org/Roles_and_Capabilities

JM Jonathan Munoz
Jonathan Munoz
Member

So i was able to switch the default to members not subscribers and still the new users can not post.

MP Mr Papa
Mr Papa
Member

sorry, not sure what you are saying…  are  you talking wp roles, sp usergroups or membership levels?  they all have to be coordinated…  and the wp hook for new users has to be fired…

MP Mr Papa
Mr Papa
Member

so do you have wp roles mapped to sp usergroups?  and how are roles changing?  via wp or the membership?  when wp changes a role, it fires a hook so plugins know…  if the membershp plugin, is it using the wp api for changing the role so the proper hook is fired?

JM Jonathan Munoz
Jonathan Munoz
Member

I think i don’t have the wp roles mapped to the user group how will i do this? Will this work for new users? I tried earlier with both wp roles member and subscriber, I registered a new user using the buddypress register forum and both roles member and subscriber could not post a topic or reply. But when I created the new user from the wordpress admin both roles worked they can post a topic and reply.