Support Forum

Problem with PM after upgrade

FI fiddlerman
fiddlerman
Member

My members are complaining about trouble with PM after todays upgrade.

http://fiddlerman.com/forum/breakroom/forum-pm-function-not-working/#p47847

Please advise. Thanks.

14 Answers

New Answer

MP Mr Papa
Mr Papa
Member

did you upgrade the pm plugin too?? except for this report, no others so far… and not sure how you would get a requested topic does not exist… pms dont have topics… perhaps you have a wp permalink issue?? try going to forum – integration – page and permalink and reset the forum permalink…

FI fiddlerman
fiddlerman
Member

I upgraded everything including all the plugins at the same time.

I reset the permalink now and will see if anyone has anymore issues. :-)

Thanks

FI fiddlerman
fiddlerman
Member

The PM is working fine after resetting the permalink :-)

The only thing now is that when people press on the topics with unread posts and scroll in there, the scrolled links won’t work. Everything is fine if they don’t need to scroll down.

FI fiddlerman
fiddlerman
Member

Mr Papa said
sorry, what does scrolled links mean?

Sorry, not scrolled links but the links when you have scrolled. You see a list of topics and scroll down below the frame and press on the links, nothing happens.

 

MP Mr Papa
Mr Papa
Member

but links before you scroll work? Assume you are using unread posts in the popup dialog box?

out of curiosity, do see that problem here?

 

FI fiddlerman
fiddlerman
Member

Yes. Links work before scrolling. Also, same problem here. Just tried it. :-(

As soon as I scroll they don’t work. When I press on a link the scroll goes back to the top and all the links work unless I scroll again.

MP Mr Papa
Mr Papa
Member

okay, good info…  I dont see that here, but I dont even unread topics to need to scroll the pop up…

will set up some test cases and investigate…

MP Mr Papa
Mr Papa
Member

okay, I could not replicate with our test user here (full 50 posts in unread) nor on a couple test sites…

so next question…  what browser?  and is it PC or Mac or other?

FI fiddlerman
fiddlerman
Member

I wouldn’t have seen it either. Members of the forum wrote about the problem so I checked it out.

I always use the Admin Postbag :-) I was however able to see it here on your forum. I am using Firefox on a Mac. Not sure what others with the same problem use.

Just checked it right now and it is working correctly here. Did you change anything?
Cecked with Safari too. All is good.

FI fiddlerman
fiddlerman
Member

I actually restarted my browser last night before going to bed. Do you think that might have fixed it?

I started experimenting to find the problem after reading this post and one more person confirmed it.

http://fiddlerman.com/forum/breakroom/forum-pm-function-not-working/#p47860
Then see Mad_Wed about 3 posts under his post.

YS Yellow Swordfish
Yellow Swordfish
Member

Using a Mac and Firefox I have to say I have no problem here or on any other test site I have tried.

Firefox can get ‘tired’ and need restarting on a fairly regular basis and the first sign of trouble will be resources disappearing (like links) so it is probably that simple although odd more than one person had it happening,