Support Forum

Profile form disappeared

LE LeoS
LeoS
Member

I was editing/translating the Profile menu tabs and buttons in the back-end. After I saved it, the Profile form was gone from the front-end. Nothing, empty, nada… (see attached screenshot)

How can I get it back, without uninstalling the forum?profile.jpg

5 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

In the forum admin > toolbox > housekeeping panel is a task to reset the profile tabs back to their default. I honestly do not know if this retains translations but I rather suspect it does not.

So the issue really is why did it get confused and I wonder if this is something in the translation that was not ‘liked’ by the code. What language are you translating into and would you have used any special characters. Perhaps you could give me some examples so I can try and test run things this end.

LE LeoS
LeoS
Member

Great, it worked, I have the tabs back – in English.

I was translating into Dutch, which is rather straightforward. No special characters, although some translations contain significantly more words and characters than the original English. I will try again and report back. 

Thanks!

YS Yellow Swordfish
Yellow Swordfish
Member

Curious. I would not have expected Dutch to be a problem. We have no other reports of this behaviour by the way which makes it – in some way – more interesting to us.

Perhaps I might suggest translating in small chunks and then if it fails again you may be able to identify which translation caused it – if indeed it IS a character based error and not just one of those odd behavioural issues.

LE LeoS
LeoS
Member

I found it.

In Dutch the plural for photos is foto’s…

YS Yellow Swordfish
Yellow Swordfish
Member

Oh dear. That sounds like us not escaping the text properly.

I will open a bug report and look into it.

Sorry for the problem. If it is an easy fox I will come back and post it here otherwise will see what we can do for the next update due around the end of the month…