Support Forum

Profile Page Does Not Display Forms

PC pcmichiana
pcmichiana
Member
Member since Nov 2009
7 posts
Nov 7, 2012 · 1:19 pm · Edited

Cause:

This issue started awhile back after I upgraded to version 5 of Simple Press (see install log below)

Symptoms:

User profile forms will not display on their profile page. If users click on a profile tab such as “Profile”, it opens up a separate page outside of my template and theme. It still will not let them update profile information.

Attempted Solutions:

  • Replacing all profile PHP files from original installation with fresh, identical version installation of Simple:Press.
  • Housekeeping to set all Profile data back to default.
  • Disabling All Simple Press Plugins
  • Disabling All Caching with WP Total Cache
  • Using the Profile Display plugins to disable all tabs except one.

Photos Attached:

The image below illustrates that all form data is missing and what happens when you click on a tab

 

Simple:Press   Version: 5.1.4
Build: 9150
Release: Release
WordPress   Version: 4342
Language: en-US
Character Set: UTF-8
Theme: On Demand
PHP   Version: 5.2.17
Memory: 128M
Max Upload: 10M
Timeout: 
MySQL   Version: 5.1.66
Prefix: wp_
Server   Version: Apache
WP Plugins   Achievements (2.3)
Akismet (2.5.6)
All in One SEO Pack (1.6.15.2)
Contextual Related Posts (1.8.3)
Duplicate Post (2.4.1)
FeedBurner FeedSmith (2.3.1)
Google XML Sitemaps (3.2.8)
List category posts (0.24)
Login LockDown (v1.5)
Peter’s Login Redirect (2.6.0)
Post Types Order (1.5.4)
Print Friendly and PDF (3.1.3)
Really Simple CAPTCHA (1.5)
Redirection (2.2.13)
Revision Control (2.1)
RS Buddypress Activity Refresh (1.5)
Secure WordPress (2.0.7)
SI CAPTCHA Anti-Spam (2.7.5)
Simple:Press (5.1.4)
Simple Video Embedder (2.2)
Skysa App Bar Integration (1.75)
Sociable (4.3.3.2)
Social Author Bio (2.3)
User Role Editor (3.8.1)
Users to CSV (1.4.5)
W3 Total Cache (0.9.2.4)
WordPress SEO Pager (1.97 for WP 2.5+)
WP-FB-AutoConnect (2.3.9)
WP Security Scan (3.0.9)
WP Smush.it (1.6.0)
SP Plugins   Admin Bar (1.2.1)
Blog Post Linking (1.1.4)
Custom Profile Fields (1.1.1)
Editor QuickTags BBCode (1.1.1)
File Uploader with Plupload (1.2.7)
Google XML Sitemap (1.0.2)
Gravatar Cache (1.1.2)
Post Preview (1.1.1)
Post Ratings (1.1.5)
Private Message System (1.4)
Profile Display Control (1.0.2)
Report Post (1.1.3)
Subscriptions (1.1.7)
Template Tags and Widgets (1.2.1)
Uploads Viewer (1.0.4)
Who’s Online (1.1.4)

Simple Press Upgrade Log:

Version Build Release Installed By
4.1.2 2505 Release November 18, 2009 Craig Chamberlin
4.1.3 2510 Release January 25, 2010 Craig Chamberlin
4.3.3 4442 Release September 7, 2010 Craig Chamberlin
4.3.4 4697 Release October 5, 2010 Craig Chamberlin
4.4.0 5540 Release February 24, 2011 Craig Chamberlin
4.4.1 5667 Release April 1, 2011 Craig Chamberlin
4.4.5 6398 Release July 6, 2011 Craig Chamberlin
4.5.0 6400 Release December 21, 2011 Craig Chamberlin
5.1.1 8675 Development June 22, 2012 Craig Chamberlin
5.1.2 8910 Release July 31, 2012 Craig Chamberlin
5.1.3 8972 Release August 9, 2012 Craig Chamberlin
5.1.4 9150 Release November 7, 2012 Craig Chamberlin

11 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 7, 2012 · 1:51 pm

Wow. It would so useful if everyone gave such a comprehensive overview of their system!
Everything but a link to the form page itself.

Oddly this comes up rarely but is usually caused by script conflicts and you are the second user this week.

Can I have a link so I can look at what is loading?

PC pcmichiana
pcmichiana
Member
Member since Nov 2009
7 posts
Nov 7, 2012 · 1:53 pm

I solved it. Turns out I didn’t disable every caching feature.

You must disable the following in the Browsing Cache section under Media and Other Files of W3TC Total Cache in order to ensure profiles load properly:

 
Whenever settings are changed, a new query string will be generated and appended to objects allowing the new policy to be applied.

As a side note, getting browser caching to work with forums is a nightmare in WordPress with W3TC Total Cache. For some reason it does not allow me to specify to ignore browser caching on just /forum/* pages (but it DOES allow me to disable server side caching for /forums/* pages). This makes it irrelevant. I must disable html caching SITEWIDE in order to prevent browser. caching in the forums. This is obnoxious to me.

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 7, 2012 · 2:09 pm

Glad you found the problem but this last part doesn’t sound right to me. This is not what have heard or been told before. I have tried Total Cache before but it just kept trashing my site and causing more problems than I cared to fix up so my experience is limited. But as say – this is not my understanding.

Perhaps someone could chime in and comment…?

As you will appreciate, if you want to run dynamic data like a forum then it can’t be page cached. Simple equation.

PC pcmichiana
pcmichiana
Member
Member since Nov 2009
7 posts
Nov 7, 2012 · 3:25 pm

I don’t know, everywhere I’m reading it suggests that browser caching is file type dependent rather than page dependent. It is done through the .htaccess file. Translation? It appears I’m limited on browser side caching if I want a forum integrated into my website. Server side caching, on the other hand, allows for the exclusion of pages or directories of pages. 

I would greatly like to be wrong on this, I hope someone corrects me and lets me know how to exclude pages or directories of pages from browser side caching (as I personally believe it yields the most significant performance increase). 

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 7, 2012 · 3:40 pm

Caching php files is nothing to do with caching individual WP pages. SP has no problem with you caching the php files. It is the WP page that SP displays on that you can’t successfully cache.

PC pcmichiana
pcmichiana
Member
Member since Nov 2009
7 posts
Nov 7, 2012 · 4:01 pm

Yes, exactly, it appears that if I want to leverage browser caching I must do it sitewide, so I must disable it if I wish to have an embedded forum. This, of course, isn’t a flaw with Simple Press, it appears to be a limitation to browser caching.

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 7, 2012 · 4:19 pm

above you equated ‘browser caching’ with file types (post 5). if that is really what you are talking about then – as I said above (post 6) – that will be fine with SP. I think you are muddling up your terms perhaps.

AT Andrew Turnbaugh
Andrew Turnbaugh
Member
Member since Nov 2012
3 posts
Nov 14, 2012 · 8:02 pm

In my site when I click into any tab of Profile page, didn’t work properly. Its redirect to page without CSS. Also profile page’s side menu doesn’t show. Please suggest me to solve the problem. Thank you.

BR Brandon
Brandon
Member
Member since May 2010
864 posts
Nov 14, 2012 · 8:08 pm

Andrew Turnbaugh said
In my site when I click into any tab of Profile page, didn’t work properly. Its redirect to page without CSS. Also profile page’s side menu doesn’t show. Please suggest me to solve the problem. Thank you.

I would try resetting your profile tabs in Forum > Admin > Toolbox – Housekeeping. See if that brings back the default display.

AT Andrew Turnbaugh
Andrew Turnbaugh
Member
Member since Nov 2012
3 posts
Nov 15, 2012 · 12:59 pm

Hi Brandon,

Thanks. But there is no action after reseting. When I click an tab of Profile page, show me like the screenshost- http://easycaptures.com/fs/uploaded/720/1467953703.png

 

Whats my fault? Please! Waiting for your reply. Thank you.

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 15, 2012 · 2:28 pm

Will respond in your other thread. A new thread would have been best…