Support Forum

Query on Polls

GL Gary Lefevre
Gary Lefevre
Member
Member since Nov 2023
3 posts
Jan 15, 2024 · 7:50 pm · Edited

Hi – hoping someone might be able to help with a problem I have using the Poll/Survey feature, the issue is as follows:

Feature has been enabled and I can see how to create a Poll within the new topic but when the poll is saved, the screen simply shows the Poll ID rather than displaying the question with it’s possible answers.

When I look in the WP-Admin/Forum area under Polls and Manage Polls, I can see the Poll listed as active.

Is there a way to add an active Poll into a post or thoughts on why the post doesn’t display the Poll at the time of creating the post?

We are running v6.10.5 of Simple:Press.

Thanks!

3 Answers

New Answer
JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin
Member since Feb 2023
137 posts
Jan 18, 2024 · 11:14 am

Hi Gary!

Thanks for posting!

I think your issue might have to do with permissions. Could you please verify the following.

  • Does the usergroup that your forum users belong to have the permission “Can vote in a forum poll within a post” setting activated?
  • Go to the “Forum details” under “Manage Groups and Forums” and click the “pen” for the forum in question and verify that “Enable polls on this forum” is checked. (This is probably already checked otherwise you shouldn’t be able to add polls)

Is the post containing the poll a reply or the first post in the forum?

Best regards,
Joakim @ Simple:Press

GL Gary Lefevre
Gary Lefevre
Member
Member since Nov 2023
3 posts
Jan 25, 2024 · 5:52 am

Hi Joakim – the Forum has the “Enable polls…” checked so I can see the option when creating a new post and the permissions are set i.e. “Can vote in a forum…” is activated. This issue could be the way we are integrating the Forum login through our WordPress login…

Our Forum needs are reasonably complex and I feel that Simple:Press will meet them perfectly but we could do with some configuration support (consultancy). Is this something the Simple:Press team can offer?

Many thanks…

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin
Member since Feb 2023
137 posts
Feb 12, 2024 · 3:13 pm

Hi Gary!

If you don’t mind. Could you please e-mail us a link to the forum so that we could have a look. That would help a lot.

What Simple:Press theme are you using and what WP theme are you using?

Of course we could help with configuration, let’s continue our discussion per e-mail.

Best regards,
Joakim @ Simple:Press