One of the subscribers said that the Forum keeps crashing or freezing up. Do you think that SP doesn’t work with Elegant Themes? Is there anything that I can do about this?
Help.
Thank you,
Sharon
what does crashing or freezing mean?? any display?
of course, if happening for one user, probably something local for that user… old browser or something…
Have you checked your server error logs when that happens? might be the server running out of php memory…
We have other users that use Elegant themes with no issues…
Yes I looked at the error log and it says “time stamp” on it if that helps any.
Thank you for your reply.
By itself it means nothing I am afraid.
Is this just one, single user seeing this issue? If it is then it is likely to be environmental for that user. Maybe a browser problem or browser add-on issue. Can you gather some information from them? What browser are they using and does it still happen if they use an alternative browser would be good starting points.