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Stats not correct on my forum

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YS Yellow Swordfish
Yellow Swordfish
Member

It’s possible that cron – the system that runs scheduled code in the background – is not functioning on your server. I will need Steve to help out on how to determine that but if there is a way you can find out it would be useful.

CM Carley A Morrow
Carley A Morrow
Member

@Yellow Swordfish

– I’ll get my developer to have a look at this. I know we use the cron for a few things.

– It looks like the forum stats / user stats have never updated since very soon after being installed (however the “newest members” does seem to update)

 

Thanks, Carley

YS Yellow Swordfish
Yellow Swordfish
Member

All of the SP cron code is in the file /startup/site/sp-site-cron.php and the routine in question is sp_cron_generate_stats().

CM Carley A Morrow
Carley A Morrow
Member

Hello Yellow Swordfish,

 

Thanks a lot for your kind support , it is working fine for me now after I have executed the sp_cron_generate_stats() function.

YS Yellow Swordfish
Yellow Swordfish
Member

So looks like your Cron tasks have not been automatically running…

MP Mr Papa
Mr Papa
Member

try deactivating the SP plugin (NOT uninstall) and then activating it again…  that should restart the sp cron jobs…  but wont help if its wp cron having problems…