Are you sure the user didn’t just change their display name in their profile? It is the display name that is shown everywhere…

They cannot change it, Andy.

And by the way, it shows up correctly everywhere else…

are you using a membership plugin that might be initially setting it to something else?  it should correct when they complete registration/purchase, but maybe something went awry…

Steve, I am using WishList Member for something else, not for the forum at the moment.

But I register the members myself and they go directly in as Subscriber.

Just as before.

The name of the guy shows up correctly when he posts something (on the left), in his profile, in “Currently online”

“Newest members” is the only place where it comes up wrong…

register through wishlist?  because it does use a different display name…  but it normally gets changed by simple press when the wp profile updates it…

are you cron jobs running?  ie stats updating?

Oh boy… Let’s try…

I installed a plugin called JS Support Ticket, then I created a new WP role called just Ticket.

To access to the page to send a support ticket, the guests have to pay a small fee which is managed by WishList. They pay via PayPal and are returned to a page to open an account. The WP role is Ticket, they cannot do anything else. As role Ticket, they can only access to that page to submit a ticket.

But the normal members cannot register to the site, I do it for them. They send me the password, I open their account, set them as subscribers and put them in a usergroup in SP.

I hope I explained myself correctly…

Also, I have no idea about cron jobs…

yes, fine, I follow you… but wasnt quite what I was asking…

are you adding the user (registering, etc) from wp or from wishlist?

and which ones have the wrong name?  ones from wishlist or your manual?

also, you say they cannot change it…  can you tell me how you disabled that?  was it on forum – profile – profile options?

OK.

I am adding the user through WP. In the Uses panel in WP, it shows up fine.

In Wishlist—>Members—>Manage Members, it’s fine.

In Forum—>Users, again, it’s fine.

Also, in forum–>profile–>profile options the “Allow the members…” is not ticked

‘allow the members…’… just to be sure, do you mean ‘Let member choose display name’? might be translation thing…

and if you are creating the user from wp, cannot think of any way it would be wrong… quite strange…

and as I said, if the name should change, there is logic to change in the newest members…

could help you change it in the database, but that would only help with this one… I assume this is occurring repeatedly??

It is really strange…

I had a look to phpMyAdmin, the table is wp_sfmembers (I suppose…) and everything is fine there…

Just as it is everywhere else, but in the stats at the bottom of the page

I really don’t know what to say. This appears – as far as I am aware – to be a one-off. The only way I can replicate is if the single name component is all that was provided when the first pass of the user – and the creation of the sfmembers row – was created.

Have you had any issues since with this?

still missing some answers to questions on post 10…  namely how often…  and if interested in where to look in database (it would be in sfoptions)…  and just a clarification on the option name since we dont have one called that which is why I asked about translation…

It happened only once so far, but I have a doubt: I think I added this new member AFTER installing WishList Member…

The name option is ‘Let member choose display name’. It’s a problem of translation.

Steve, now I can tell you more!

I went in phpMyAdmin, sfoptions. The member is there, but only the name is visible.

I typed his surname, refresh the forum page and the whole list of newest members was gone!

I removed the surname and the list is back. The surname is missing…