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Subforums show unread but main forum doesn't

RV Rias Van der Veken
Rias Van der Veken
Member

I’ve had a variation of this problem before, but I’ve checked everything I’ve done then to solve it and I don’t seem to be able to now.

 

As you can see the “Hotel – Loyalty Programs” has sub-forums that are unread. But the forum itself isn’t showing an unread icon and doesn’t get the class “spUnreadPosts” to its div.

What could be the problem?

10 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Not totally following but first question has to be which version of Simple:Press are you using?

RV Rias Van der Veken
Rias Van der Veken
Member

Basically, I want the icon to be red when a sub-forum has unread posts, version is 5.5.0.1

YS Yellow Swordfish
Yellow Swordfish
Member

A little more detail would be helpful… for starters, is this a one-off occurrence or does this happen all the time?

RV Rias Van der Veken
Rias Van der Veken
Member

The icon of “Hotel – Loyalty Programs” always stays the same, whether its subforums have unread posts or not. So yes, it happens all the time. 

YS Yellow Swordfish
Yellow Swordfish
Member

I was really meaning all forums? Does this occur on all forums? I.e., is this a global condition?

RV Rias Van der Veken
Rias Van der Veken
Member

I don’t know, it’s the only forum that has subforums.

YS Yellow Swordfish
Yellow Swordfish
Member

OK – so it might be that it never has catered for that… I am not totally sure.

I will have to set up some tests to see if this is something that has never happened or is something that may have perhaps broken.

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry – but I am unable to replicate your problem on my local test environment and it does appear to be working correctly. So – that leaves initial two questions…

Can you confirm beyond doubt that your ‘Hotel Loyalty Programs’ forum DOES have a custom icon defined for ‘Custom forum icon when new post’?

What Simple:Press theme are you using and has it been customised in any way?

RV Rias Van der Veken
Rias Van der Veken
Member

The forum has a custom icon defined and I checked that it existed on the filesystem too.

The simple press theme is a customised version of the Unified (minimalistic) theme. But nothing is changed in the template, just css.

YS Yellow Swordfish
Yellow Swordfish
Member

I ran some more tests on this last night and am still unable to replicate. I have a few more things to try out. I will also trawl through the upcoming 5.5.1 code (which I am using) to see if any changes have been made that may have fixed a prior problem,. We have been working in 5.5.1 for so long it is hard to remember everything that is in it!