Hi! my users told me that isn´t working, i teste by myself and when i click o declick “autosubscribe” options it returns me the error NULL … just like when you post a topic or something…
my forum url www.guitarraviva.com/forum
thanks
can you elaborate on what you mean? not sure I understand the actions you are taking and what error you are seeing…
Hi…
The suscription options aren´t working properly (on my forum)
When a user goes to his profile to select if auto subscribe or not to the topics they write/start and check the desired option, a “NULL” message appears o a window s after clicking on “update suscription options”
here is a caption
null??? not sure what that would mean – have never seen it as potential message… and unfortunately, cannot duplicate it on our test sites…
the options are translated, but I tried updating to same strings, but no issue (as expected, but needed to verify)…
so at a bit of a loss at the moment…
running sp 5.3.4? and subscriptions 1.3.4?
Yep is fully updated…
not sure if is a problem of my server… i migrated from one server to another some time ago…
The funny thing is that if try to change the options inside the BUDDYPRESS menu it works…
I tried several times… deactivanting and activating things… and no luck!
I am still trying to wrap my head around this as I am unsure what the null means…
can you look at the browser console when you do this and see what the responses are?
Mr Papa said
I am still trying to wrap my head around this as I am unsure what the null means…can you look at the browser console when you do this and see what the responses are?
Is a month since I notified my problem…. no way to find a solution…
my users are getting ungry an me too….
please, can anyone bring me help?
my site is www.guitarraviva.com, just go for yourself and check it, please give me a real solution.
Can you use the console as Steve asked? You need to be displaying XMLHttpRequests in the console when you try the update the settings and then look at the return message and find the ‘response’ tab to see what it says.
We can’t do this without a user account to enable a profile form. If you would prefer us to take a look then please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.
well, your last post was Oct 7 and now its Nov 8, so yeah a month gone by since you disappeared… hard to troubleshoot when you aren’t there to provide info on a unique situation (no other such behavior reported)… sorry, just not sure how we could help on your situation when you disappear… 
for starters, yes, lets make that account an sp admin… all the proper info seems to be getting passed in the http headers and ajax… the form does have language characters in it – should be okay, but perhaps something missed there…
may need ftp access to actually debug the problem at the source… but let you know after admin access…
okay, I tried a few things with the form name and submission info to see if a translation issue was biting it, but doesnt seem so…
so the save is getting sent, but the json and ajax response are coming back null, which is quite odd and something I have not seen before… That means something else is killing it before it completes or the responses are corrupted… I dont really see the latter and would expect something other than null in that case… that kind of leaves its never returning…
none of the subscription options are working… but other profile options are…
I guess at this point, I would need ftp access to see if the save routine is actually getting called and/or reached and see where its bottoming out…
the subscribing options works but only from the buddypress profile…
http://www.guitarraviva.com/usuarios/tester/profile/forum/
check it out