Support Forum

Subscribed: always says 0

26 Answers

New Answer

WA Wardee
Wardee
Member

Do you mean the Firebug console?

If so, there’s one error:

SyntaxError: missing ) after argument list http://gnowfglins.com/members/wp-content/sp-resources/forum-plugins/plupload/resources/jscript/plupload.full.js?ver=3.5.1 Line 2

MP Mr Papa
Mr Papa
Member

If your site is the same as in the error message, you are serving cached pages… or course, it appears your forum is behind a pay wall, so want to make sure that you are not caching the wp page the forum appears on…  and have disabled it for ALL types of caching you are using for w3tc…

WA Wardee
Wardee
Member

Thanks. I did have that installed awhile back and uninstalled it. I just reinstalled it so I could go through and thoroughly uninstall it again. I followed these steps:

http://journalxtra.com/websiteadvice/wordpress/uninstall-w3-total-cache-proper-3920/

Do you still see it as cached from your end?

I think it must be because subscriptions are still not working…

MP Mr Papa
Mr Papa
Member

yes you are still serving cached pages…  look at page and then in your browser view the page source… you will see something like:

<!-- Performance optimized by W3 Total Cache. Learn more: http://www.w3-edge.com/wordpress-plugins/

Page Caching using disk: enhanced
Database Caching 216/375 queries in 0.025 seconds using disk
Object Caching 4319/4598 objects using disk

 Served from: gnowfglins.com @ 2013-05-30 20:08:06 by W3 Total Cache -->

make sure you set wp_cache = false in the wp-config.php file… and remove the advanced_cache.php file from wp-content…  and disable the plugin…

that is, assuming you want to delete it…  you can just tell it to ignore the wp page the forum is on if you want to keep using it outside the forum…

WA Wardee
Wardee
Member

I did all that when uninstalling it. (false in wp-config.php, removing the files, disabling plugin, etc.)

Anyway, I just reinstalled it to see about making forums an exception.

It doesn’t really give me the naming convention for making the exception, so I just listed ‘forums’ which is the name of my forums page. I added it in 2 places:

–to purge when a new posts is added
–never cache the following pages (I listed forums here)

Can I give you admin access so you can help me with this more? Because the subscriptions are still not working. Thank you!

 

MP Mr Papa
Mr Papa
Member

you want to use the slug of your wp page the forum is on… so if you wp page is forum, you would enter: /forum/

you need to disable it for every cache type you use (ie page, db, minimize, etc)…

if you want to send yellow swordfish and myself a pm with a temp account with wp admin and sp admin capabilities being sure to include a link to your site and this topic so we know what its about, we can try to take a look… its a busy weekend, but see what we can do…

WA Wardee
Wardee
Member

Just wanted to update that this is still not working but I have asked for W3TC support on it.

WA Wardee
Wardee
Member

And they fixed it — so the subscription count is functioning again! Thanks for all your help with this.

MP Mr Papa
Mr Papa
Member

good to hear! out of curiosity, did they tell you what they had to correct or change on the server?

WA Wardee
Wardee
Member

I got the professional configuration service, and in the end he said he made sure that the site on which my forum is hosted (a subfolder installation of WP) was not cached. That’s what I tried to do myself but it was too complicated for me. :)