Support Forum

Suddenly can't open any forum/subforum, basically refreshes home page

AC Ashley Cooke
Ashley Cooke
Member

Hi everyone,

As it’s still in testing phases and I’ve been busy with other things, I haven’t worked on my forum much lately.  When I went to work on it today, however, I’m unable to open any forum/sub forums.  When I click on a forum, the URL looks right, like it’s going to connect – but the screen doesn’t show the expanded forum (so it looks the same as before I clicked on it.)  For instance, for my forum site http://www.chat.thesfile.com/ : 

1) Click on the first forum, titled “Diet”

2) Url is listed as http://www.chat.thesfile.com/?page_id=14/diet

3) It looks as if page refreshes, but does not open “Diet” forum.  URL stays at http://www.chat.thesfile.com/?page_id=14/diet

Have any idea how I can fix this?

Thanks

3 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Let’s start by rebuilding the forum permalinks in case something has messed with them. Forum admin > integration > Page and Permalink – click on the permalink update button.

If that makes no difference then I have to ask what has changed on the site? New plugins? Updates etc?

YS Yellow Swordfish
Yellow Swordfish
Member

Good to hear and thanks for the update.