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general-topic
Text in post's are not showing up?
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Daniel Roe
Member
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Feb 8, 2018 - 5:28 pm

Hi, at some point over the past couple weeks, the text has disappeared from all of our threads. I've attached a picture that displays this.

forum.jpgImage Enlarger

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Yellow Swordfish
Glinton, England
SP Master
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Feb 8, 2018 - 5:30 pm

So what has changed? Has to be something. New WP plugin perhaps? Change in WP theme? What is different from 2 weeks ago.

andy-signature.png
YELLOW
SWORDFISH
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Daniel Roe
Member
sp_UserOfflineSmall Offline
Feb 9, 2018 - 12:25 pm

My web developer is saying that we installed the theme 'X Pro' with a couple of plugins.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
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Feb 9, 2018 - 2:06 pm

do you have a link to the site?

does it do same if you temp change to the default wp theme?

does it do if for admins, users and guests? or different?  

what simple press addon plugins are you using?

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Daniel Roe
Member
sp_UserOfflineSmall Offline
Feb 9, 2018 - 4:24 pm

Her is a link: https://tradetheplan.com/.

I'll check it out and see if it reacts any differently from users and guests versus admins.

If someone can confirm who I should PM, I'll send you login details for an administrator account to check things out. I can't remember what the support policy/system is around here but I believe we still have some time left on it.

We went from Optimize Press theme, which it was working on, to Genesis with the child theme Kreativ Pro.

And we enacted Cloudflare.

These are the simple press addon plugins:

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Auto Linking

Ban

BuddyPress

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File Uploader with Plupload

Keywords

Mentions

Post Ratings

Post Thanks

Profanity Filter

Search

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Share This

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2018 - 5:48 pm

are you running some kind of pay wall?  Looks like you have some sort of plugin or theme that is trying to protect content...  around every place we show post content, you see:

<div class="tcb_flag" style="display: none"></div>

I dont know what this tcb flag is but its not coming from the forum...

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 9, 2018 - 5:49 pm

seems tcb is thrive content builder???  the thrive visual editor...   sound familiar?  seems to be protecting the post content...

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Daniel Roe
Member
sp_UserOfflineSmall Offline
Feb 14, 2018 - 5:30 pm

 Hi Mr Papa,

You can disregard this thread at the moment. We've fired our developer and we are assuming the next person we hire should have the capabilities to fix the issue.

I appreciate your help.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Feb 14, 2018 - 8:43 pm

okay.. thanks for the update...

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