Support Forum

Theme and Plugin admin menus do not appear

TH theresi
theresi
Member

I have completed two installs of v5.0 (today’s release). After uploading themes and plugins to a new install on a fresh site the admin menus for them appear in the WordPress control panel just fine. In the other site, which is an upgrade from 4.5.1, they do not appear. I have deleted and re-installed w/o luck.

I’m guessing maybe a plugin conflict elsewhere as the two sites have different plugins. They also have different themes from different publishers.

Any thoughts?

11 Answers

New Answer

MP Mr Papa
Mr Papa
Member

first, I assume you mean themes and plugins for sp? where did you upload them to? this is user selectable, but by default they go in:

wp-content/sp-resources/forum-plugins

and

wp-control/sp-resources/forum-themes

TH theresi
theresi
Member

Yes, sp themes & plugins.

 

Yes, default locations & I double checked in the setttings.

 

The odd part is they work in one site and not in the other. So I lean toward environment issues rather than user error.

MP Mr Papa
Mr Papa
Member

so two different servers?  check the owner and permissions of the wp-content/sp-resources directory as well as subdirs forum-plugins and forum-themes…  sometimes server permissions is such that we cannot create them with the proper settings…

TH theresi
theresi
Member

two different domains on the same VPS
permissions are 755 on all applicable dirs and subdirs on both domains

MP Mr Papa
Mr Papa
Member

and the owners? we had a couple where they didnt get the web user or apache user for a specific flavor of php… if same vps, probably not an issue but worth checking…

wait, you dont get the admin menus at all? was this the account that did the upgrade? check forum – admins – manage admins and see if this sp admin account has the manage plugins and manage themes capabilities…

TH theresi
theresi
Member

I am the only User listed under “Current Admins” with User ID 1 but all capabilities are gray and won’t update. At the bottom I’m listed as a WP Admins But Not SPF Admin but with User ID 2.

I’ll be checking user tables for duplicates/conflicts. Key seems to be that my Admin Capabilites won’t update to green.

MP Mr Papa
Mr Papa
Member

in the db, the usermeta table, for your user, change the value for wp_capabilities (your prefix might not be wp_) to:

a:14:{s:13:”administrator”;s:1:”1″;s:24:”SPF Manage Configuration”;s:1:”1″;s:18:”SPF Manage Options”;s:1:”1″;s:22:”SPF Manage User Groups”;s:1:”1″;s:21:”SPF Manage Components”;s:1:”1″;s:16:”SPF Manage Users”;s:1:”1″;s:15:”SPF Manage Tags”;s:1:”1″;s:17:”SPF Manage Forums”;s:1:”1″;s:22:”SPF Manage Permissions”;s:1:”1″;s:19:”SPF Manage Profiles”;s:1:”1″;s:17:”SPF Manage Admins”;s:1:”1″;s:18:”SPF Manage Toolbox”;s:1:”1″;s:18:”SPF Manage Plugins”;s:1:”1″;s:17:”SPF Manage Themes”;s:1:”1″;}

should get you back…

TH theresi
theresi
Member

This sounds promising. I need to run some errands and then will make the changes and update.

Thank you very much.

TH theresi
theresi
Member

It worked!

Thanks. On my way to the donation button . . .

MP Mr Papa
Mr Papa
Member

good news! will look forward to it – thanks!