Support Forum

Tools, Subscriptions & Watch not working

JW Jenn Walker
Jenn Walker
Member

When I click on the tools I get an empty menu with a “0” in it. When I click on the subscriptions button or the watch button I get a message that says “Access denied – are you logged in?”  

I am logged in, so I am not sure what the problem is. 

My website is raphajourney.com. 

Thanks for your help!

3 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

It sounds like any AJAX requests are failing and if that is the case this would be down to a probable conflict with a javascript script from another plugin or Wp theme.

But before that – you are getting quite a few errors being reported in the browser console regarding mixed use of http and https. That suggests that maybe you have not fully set up the website to be https. Have you fully completed this process? Do the two urls in the WP admin > Settings > General set correctly?

JW Jenn Walker
Jenn Walker
Member

Thanks for your response.  I checked with my hosting company and got the URL issues sorted and that seems to have cleared up my forum problems.  Thank you again!