When I try to click to create a new topic or click on the title to open a particular forum, nothing happens, the same front page just reloads…?![]()
Support Forum
If it always the front/group view page then this usually means that the urls are being rejected and redirected. Most commonly this would be caused by a redirection plugin or – more recently – the Yoast SEO plugin. So do you have either active?
Also worth asking – when you hover the mouse cursor over the links you should see the url displayed in the bottom of the browser status area. The obvious question is do they look correct?
No, as far as I know I don’t have a redirection plugin installed. The only thing I have done recently is update WordPress.
The link hovers look fine.
Well clearly something has changed… You could try going to the forum admin > integration panel and updating the forum permalinks in case the Wp rewrite rules need to be flushed.
Did that. The WP forum page is different to the permalink so I assume that may be a problem.
WP page says members/forum
Permalink says become-a-member/forum.
?
Is ‘become-a-member’ the slug of the page ‘members’? If so then this would be correct.
Do you by any chance have a folder on your site called ‘forum’?
No, the slug for members is members. I may have changed it though. Can’t remember. Should I try putting the slug as become-a-member?
Not sure where I would look for folders? I do have another page called Forum I must have set up at some point whilst I was deciding about forums etc. That is allergyandintolerance.com/forum but there is nothing in it. Should I trash that one?
It might just be somewhat confusing. So yes – remove any unwanted pages. But first – on the integration > page and permalink admin panel take look in the select box at the top where you select the page. Make sure it is selecting exact;y the page and sub-page that you want to use. And if you change it – update the permalink again.
If THAT doesn’t work, also go to the WP Settings > Permalinks page and update that. Again – in case the rules need a flush for any reason.
But I am sticking with my theory regarding redirection for now!
Update. Changed the slug and it is now working. ![]()
However, new problem that happened before I made that change is that the links in the main admin page are not working. I can click in the sidebar and, say, go to Options or whatever, but I cannot use any of the links on the actual forum admin. Eg, I can’t manage groups/forums.
This happened before if you remember, I updated SP with an update that became available and it went. It’s back again ![]()
if you changed the wp page slug, be sure to go to forum – integration – page and permalink and update the forum permalink..
Done that and forum is working but admin links aren’t still.
I can click on the WP sidebar links and, say, go to Options and that page comes up, but when I try to click on a SP forum admin link to, say, Manage Forums, the link doesn’t work and the browser bar at the bottom just reads the Options page still.
As I said before, this happened before and was corrected when I downloaded an update from you. Is there perhaps a recurring bug or something or have I got something set up wrong somewhere? Odd that it works and then for no reason suddenly doesn’t.
???
There are no known bugs that I am aware of and none, of course, being reported by other users. Do you know how to use Firebug or check for script errors? If not, what browser are you using and I can advise on how to do it. Anything but IE…
I am using Google Chrome. No, haven’t a clue. Do you want me to give you admin access and go in yourself?
That would probably be the quickest and easiest method if you are happy to do so. Cann you ensure that any such account also has SP admin capability not just WP admin…
Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.
Ha, just tried and of course I can’t get into forum admins to add you as the link’s not working! I will PM you both anyway.