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Topic content is blank

ST Stang5_0
Stang5_0
Member

Hello,

Did an upgrade and the content of the topics seems to be gone now.  I have a list of topics still in my forums, but there is no content.

Capture.PNG

 

I don’t even know where to begin with troubleshooting this, any ideas?  

Simple:Press   Version: 5.5.4
Build: 12424
Release: Release
WordPress   Version: 4.1
Language: en-US
Character Set: UTF-8
Theme: BuddyPress Default

Please let me know if there is something further you need and I’ll get it. 

Thanks for your help,

Stang

18 Answers

New Answer

IK Ike
Ike
Member

That is strange. I don’t think there were any updates to the CSS that would cause this, but have you updated your custom theme?

Do you have a link so we can take a look?

ST Stang5_0
Stang5_0
Member

The link is http://arizonaiii.us/forum/

L: simplepress

P: l3tm31n

That should do it for you. 

YS Yellow Swordfish
Yellow Swordfish
Member

These credentials do not work for me…

But you really shouldn’t publish credentials on an open site anyway. You really should PM them…

Please PM credentials to both myself, to ‘Mr Papa’ and to ‘Ike’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a closer look for you.

ST Stang5_0
Stang5_0
Member

OK I made that account just for this purpose but if you want to edit the info out that is fine.

 So it seems that with all accounts but my admin account, I see the content of the forums if that helps.

YS Yellow Swordfish
Yellow Swordfish
Member

it failed login for me I am afraid
Try going tiothe forum admin > toolbox > housekeeping and rjunning the Reset User Cache task

ST Stang5_0
Stang5_0
Member

Still blank for the admin account after clearing that.

The PM credentials are failing?

YS Yellow Swordfish
Yellow Swordfish
Member

The PM’ed credentials work OK but… We can see all of the topic posts presumably because, I suppose, this is an ordinary user account.
We really need to see what is happening when logged in as you- or a user with your level of access. Is it possible to upgrade this account to that level?

ST Stang5_0
Stang5_0
Member

I’ve upgraded the account to admin, however, I suspect it will work just fine as another admin has reported all is well.

The next option would either be share screens with you or give you my account.

Thanks.

IK Ike
Ike
Member

I’ve just tried logging in and unfortunately It’s still not an admin account – see in the stats section admins are still just ‘Administrators: AZIIIADMIN: 12, ArizonaIII: 2′.

Sharing screens would be no good as we would need to see what is happening in the console behind the scenes so to speak..

ST Stang5_0
Stang5_0
Member

Thanks for pointing that out Ike.  I have fixed that.

YS Yellow Swordfish
Yellow Swordfish
Member

Needless to say and, I suspect as you expected, I have no problem seeing post content using this account. Making this an interesting if frutsratining puzzle.

Are you seeing any regular errors in the error log (Toolbox) and I do mean just errors – not the othee kinds…?

IK Ike
Ike
Member

Since it seems to be something only affecting you, are you seeing any errors in the browser console?

MP Mr Papa
Mr Papa
Member

for grins, using the account with problems, can you go to your profile, the permissions tab and for a forum you see this in, check the permissions…  are they all set?