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Trouble After Updating to Version 5.4.1 from Version 5.3.4

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MP Mr Papa
Mr Papa
Member

Can you elaborate here? Travelling today and won’t be able to view video until late tonight when home but maybe be able to help with explanation…

RC Ryan Collins
Ryan Collins
Member

Thanks for you quick reply.  

After updating, the forum lost all its design. All the components, content etc. are there, but they’re all jumbled around.

The video does a better job of showing what’s wrong. lol

Travel safe!!!

YS Yellow Swordfish
Yellow Swordfish
Member

let’s start with going to the forum admin > toolbox > housekeeping and running the option to reset the CSS cache and Script cache (bottom right).

That might be all you need but come on back after that. Oh – you ought to also clear the browser cache before you reload the forum page as well.

MP Mr Papa
Mr Papa
Member

first, try turning off the caching…. forum – options – global settings…  probably wont help but worth the effort…

second, try switching to the css only theme instead of default… your host may have blocked (a very, very small number do) php parsing of css files… if you need the css only theme, you can get it from our theme download page…

RC Ryan Collins
Ryan Collins
Member

Excellent! and thank you!

Turning off the caching…. forum – options – global settings did the trick.

Things are back to normal – great help!