Support Forum

Trying to update from 5.2.6 to 5.3.1 – no luck

BL Benny Lewis
Benny Lewis
Member

Hello again!

I am trying to update and WordPress’ automatic update option isn’t working. When I click it, I go to a blank update screen and nothing happens; there are no notifications or texts. It’s the same “Update Plugin” page as always and I see everything else as normal, but no message comes up like

 

Downloading update from ….

Unpacking the update…

Installing the latest version…

Removing the old version of the plugin…

Plugin updated successfully.

 

I just double checked and all of my other plugins are updating fine. Thoughts appreciated! Should I just manually install as per the instructions for a 4.0 upgrade? Why is the auto update not working? Thanks!

27 Answers

New Answer

MP Mr Papa
Mr Papa
Member

to go from 5.2.6 to 5.3.1, you can just upload the plugin directly over the existing one…

but would like to know why wp auto update is failing… it is wp doing the work after all…  but there are some ajax requests in the mix too and sometimes other plugins intercept those responses and issue messages which causes the upgrade to fail..

can you try the upgrade with the browser console open and see what might be reported in the responses?

BL Benny Lewis
Benny Lewis
Member

Sorry for the long delay. I’m still on 5.2.6, now wanting to update to 5.3.4. Having the same issue.

I activated the console, clicked “update automatically” in the yellow notification box in plugins for Simple press and here is what came up – your thoughts appreciated on what is causing the issue! (replaced actual URLs with MYSITE because I can’t paste in this code without exceeding 10 maximum links otherwise.

[15:17:12.782] GET MYSITE/wp-admin/update-core.php?action=do-plugin-upgrade&plugins=simple-press%2Fsp-control.php&_wpnonce=c058bd9947 [HTTP/1.1 200 OK 1547ms]

[15:17:14.489] GET MYSITE/wp-content/themes/thesis_18/lib/css/options.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 173ms]

[15:17:14.490] GET MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 178ms]

[15:17:14.490] GET MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029 [HTTP/1.1 304 Not Modified 179ms]

[15:17:14.491] GET MYSITE/wp-content/plugins/special-recent-posts/css/css-widget.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 345ms]

[15:17:14.491] GET MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105 [HTTP/1.1 304 Not Modified 356ms]

[15:17:14.492] GET MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 356ms]

[15:17:14.493] GET MYSITE/wp-includes/css/buttons.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 543ms]

[15:17:14.493] GET MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 544ms]

[15:17:14.494] GET MYSITE/wp-admin/css/color-picker.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 709ms]

[15:17:14.495] GET MYSITE/wp-includes/css/wp-pointer.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 355ms]

[15:17:14.496] GET MYSITE/wp-content/plugins/recent-posts-slider/css/rps-admin-style.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 545ms]

[15:17:14.497] GET MYSITE/wp-content/plugins/simple-press/admin/resources/css/spa-menu.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 574ms]

[15:17:14.497] GET MYSITE/wp-includes/js/jquery/jquery.js?ver=1.10.2 [HTTP/1.1 304 Not Modified 575ms]

[15:17:14.498] GET MYSITE/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1 [HTTP/1.1 304 Not Modified 358ms]

[15:17:14.499] GET MYSITE/wp-content/themes/thesis_18/lib/scripts/thesis.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 361ms]

[15:17:14.499] GET MYSITE/wp-includes/js/utils.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 363ms]

[15:17:14.500] GET MYSITE/wp-content/plugins/special-recent-posts/js/srp-init.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 545ms]

[15:17:14.500] GET MYSITE/wp-includes/css/jquery-ui-dialog.min.css?ver=3.6.1 [HTTP/1.1 304 Not Modified 546ms]

[15:17:14.501] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.core.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 883ms]

[15:17:14.502] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.widget.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 886ms]

[15:17:14.502] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.mouse.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 887ms]

[15:17:14.503] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.sortable.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 888ms]

[15:17:14.503] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.tabs.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 882ms]

[15:17:14.504] GET MYSITE/wp-includes/js/problem-with-post-edit-buttonoverIntent.min.js?ver=r7 [HTTP/1.1 304 Not Modified 895ms]

[15:17:14.505] GET MYSITE/wp-admin/js/common.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 897ms]

[15:17:14.505] GET MYSITE/wp-includes/js/admin-bar.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 901ms]

[15:17:14.506] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.draggable.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 889ms]

[15:17:14.506] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.droppable.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 891ms]

[15:17:14.507] GET MYSITE/wp-admin/js/word-count.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 894ms]

[15:17:14.508] GET MYSITE/wp-includes/js/jquery/suggest.min.js?ver=1.1-20110113 [HTTP/1.1 304 Not Modified 895ms]

[15:17:14.508] GET MYSITE/wp-includes/js/wp-ajax-response.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 900ms]

[15:17:14.509] GET MYSITE/wp-includes/js/jquery/jquery.color.min.js?ver=2.1.1 [HTTP/1.1 304 Not Modified 901ms]

[15:17:14.509] GET MYSITE/wp-includes/js/wp-lists.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 904ms]

[15:17:14.510] GET MYSITE/wp-admin/js/postbox.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 905ms]

[15:17:14.511] GET MYSITE/wp-includes/js/problem-with-post-edit-buttoneartbeat.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1062ms]

[15:17:14.511] GET MYSITE/wp-admin/js/post.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1061ms]

[15:17:14.512] GET MYSITE/wp-admin/js/editor.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1063ms]

[15:17:14.512] GET MYSITE/wp-includes/js/thickbox/thickbox.js?ver=3.1-20121105 [HTTP/1.1 304 Not Modified 1069ms]

[15:17:14.513] GET MYSITE/wp-admin/js/plugin-install.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1069ms]

[15:17:14.513] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.slider.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1069ms]

[15:17:14.514] GET MYSITE/wp-includes/js/jquery/jquery.ui.touch-punch.js?ver=0.2.2 [HTTP/1.1 304 Not Modified 1072ms]

[15:17:14.515] GET MYSITE/wp-admin/js/iris.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1073ms]

[15:17:14.515] GET MYSITE/wp-admin/js/color-picker.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1074ms]

[15:17:14.516] GET MYSITE/wp-content/plugins/recent-posts-slider/js/rps.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1080ms]

[15:17:14.516] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.position.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1081ms]

[15:17:14.517] GET MYSITE/wp-includes/js/wp-pointer.min.js?ver=20111129a [HTTP/1.1 304 Not Modified 1078ms]

[15:17:14.518] GET MYSITE/wp-content/plugins/wordpress-seo/js/wp-seo-admin-global.js?ver=1.4.15 [HTTP/1.1 304 Not Modified 1085ms]

[15:17:14.518] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.resizable.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1084ms]

[15:17:14.519] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.button.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1085ms]

[15:17:14.519] GET MYSITE/wp-includes/js/jquery/ui/jquery.ui.dialog.min.js?ver=1.10.3 [HTTP/1.1 304 Not Modified 1090ms]

[15:17:14.520] GET MYSITE/wp-includes/js/tinymce/plugins/wpdialogs/js/wpdialog.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1240ms]

[15:17:14.521] GET MYSITE/wp-includes/js/wplink.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1248ms]

[15:17:14.521] GET MYSITE/wp-includes/js/tinymce/plugins/wpdialogs/js/popup.min.js?ver=3.6.1 [HTTP/1.1 304 Not Modified 1241ms]

[15:17:14.522] GET MYSITE/wp-includes/js/tinymce/tiny_mce.js?ver=358-25336 [HTTP/1.1 304 Not Modified 1242ms]

[15:17:14.522] GET MYSITE/wp-includes/js/tinymce/wp-tinymce-schema.js?ver=358-25336 [HTTP/1.1 304 Not Modified 1250ms]

[15:17:14.523] GET MYSITE/wp-includes/js/tinymce/langs/wp-langs-en.js?ver=358-25336 [HTTP/1.1 304 Not Modified 1250ms]

[15:17:14.678] Error in parsing value for ‘display’.  Declaration dropped. @ MYSITE/wp-content/themes/thesis_18/lib/css/options.css?ver=3.6.1:29

[15:17:14.679] Unknown property ‘-moz-border-radius’.  Declaration dropped. @ MYSITE/wp-content/themes/thesis_18/lib/css/options.css?ver=3.6.1:94

[15:17:14.680] Unknown property ‘box-sizing’.  Declaration dropped. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1

[15:17:14.680] Error in parsing value for ‘background-image’.  Declaration dropped. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1

[15:17:14.681] Unknown pseudo-class or pseudo-element ‘-webkit-input-placeholder’.  Ruleset ignored due to bad selector. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1

[15:17:14.681] Expected media feature name but found ‘-o-min-device-pixel-ratio’. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1

[15:17:14.681] Expected media feature name but found ‘-webkit-min-device-pixel-ratio’. @ MYSITE/wp-includes/css/admin-bar.min.css?ver=3.6.1:1

[15:17:14.682] Expected media feature name but found ‘-moz-min-device-pixel-ratio’. @ MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029:15

[15:17:14.682] Expected media feature name but found ‘-o-min-device-pixel-ratio’. @ MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029:15

[15:17:14.682] Expected media feature name but found ‘-webkit-min-device-pixel-ratio’. @ MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029:15

[15:17:14.682] Expected media feature name but found ‘min-device-pixel-ratio’. @ MYSITE/wp-content/plugins/vaultpress/nav-styles.css?ver=20131029:15

[15:17:14.790] Error in parsing value for ‘filter’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:37

[15:17:14.790] Unknown property ‘-moz-opacity’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:38

[15:17:14.790] Error in parsing value for ‘height’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:44

[15:17:14.790] Unknown property ‘-moz-box-shadow’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:57

[15:17:14.790] Error in parsing value for ‘margin-top’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:65

[15:17:14.790] Error in parsing value for ‘margin-top’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:135

[15:17:14.790] Error in parsing value for ‘filter’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:145

[15:17:14.790] Unknown property ‘-moz-opacity’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:146

[15:17:14.790] Error in parsing value for ‘height’.  Declaration dropped. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:154

[15:17:14.790] Expected media feature name but found ‘-o-min-device-pixel-ratio’. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:171

[15:17:14.790] Expected media feature name but found ‘-webkit-min-device-pixel-ratio’. @ MYSITE/wp-includes/js/thickbox/thickbox.css?ver=20121105:172

[15:17:14.792] Unknown property ‘box-sizing’.  Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.792] Unknown pseudo-class or pseudo-element ‘-webkit-search-decoration’.  Ruleset ignored due to bad selector. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.793] Unknown property ‘user-select’.  Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.793] Error in parsing value for ‘filter’.  Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.794] Unknown property ‘tranform’.  Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.795] Error in parsing value for ‘background-image’.  Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.797] Error in parsing value for ‘text-shadow’.  Declaration dropped. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.798] Expected media feature name but found ‘-o-min-device-pixel-ratio’. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.798] Expected media feature name but found ‘-webkit-min-device-pixel-ratio’. @ MYSITE/wp-admin/css/wp-admin.min.css?ver=3.6.1:1

[15:17:14.799] Error in parsing value for ‘background-image’.  Declaration dropped. @ MYSITE/wp-includes/css/wp-pointer.min.css?ver=3.6.1:1

[15:17:14.800] Expected media feature name but found ‘-o-min-device-pixel-ratio’. @ MYSITE/wp-includes/css/wp-pointer.min.css?ver=3.6.1:1

[15:17:14.800] Expected media feature name but found ‘-webkit-min-device-pixel-ratio’. @ MYSITE/wp-includes/css/wp-pointer.min.css?ver=3.6.1:1

[15:17:14.977] Unknown property ‘box-sizing’.  Declaration dropped. @ MYSITE/wp-includes/css/buttons.min.css?ver=3.6.1:1

[15:17:14.977] Error in parsing value for ‘background-image’.  Declaration dropped. @ MYSITE/wp-includes/css/buttons.min.css?ver=3.6.1:1

[15:17:14.979] Error in parsing value for ‘background-image’.  Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1

[15:17:14.980] Expected color but found ‘bottom’.  Error in parsing value for ‘background-image’.  Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1

[15:17:14.980] Error in parsing value for ‘background’.  Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1

[15:17:14.980] Unknown property ‘-moz-box-shadow’.  Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1

[15:17:14.980] Error in parsing value for ‘filter’.  Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1

[15:17:14.980] Error in parsing value for ‘text-shadow’.  Declaration dropped. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1

[15:17:14.981] Expected media feature name but found ‘-o-min-device-pixel-ratio’. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1

[15:17:14.981] Expected media feature name but found ‘-webkit-min-device-pixel-ratio’. @ MYSITE/wp-admin/css/colors-fresh.min.css?ver=3.6.1:1

[15:17:14.984] Error in parsing value for ‘filter’.  Declaration dropped. @ MYSITE/wp-includes/css/jquery-ui-dialog.min.css?ver=3.6.1:10

[15:17:14.985] Error in parsing value for ‘filter’.  Declaration dropped. @ MYSITE/wp-includes/css/jquery-ui-dialog.min.css?ver=3.6.1:28

[15:17:15.113] Unknown property ‘user-select’.  Declaration dropped. @ MYSITE/wp-admin/css/color-picker.min.css?ver=3.6.1:1

[15:17:15.113] Error in parsing value for ‘background-image’.  Declaration dropped. @ MYSITE/wp-admin/css/color-picker.min.css?ver=3.6.1:1

[15:17:15.313] GET http://0.gravatar.com/avatar/4ac83f83b0652aeee4fe06746f9ba12a?s=16&d=http%3A%2F%2Fwww.fluentin3months.com%2Fwp-content%2Fthemes%2Fblack-hat%2Fimages%2Fuser.gif%3Fs%3D16&r=PG [HTTP/1.1 304 Not Modified 34ms]

[15:17:15.314] GET http://0.gravatar.com/avatar/4ac83f83b0652aeee4fe06746f9ba12a?s=64&d=http%3A%2F%2Fwww.fluentin3months.com%2Fwp-content%2Fthemes%2Fblack-hat%2Fimages%2Fuser.gif%3Fs%3D64&r=PG [HTTP/1.1 304 Not Modified 18ms]

[15:17:15.314] GET MYSITE/wp-admin/update.php?action=update-selected&plugins=simple-press%2Fsp-control.php&_wpnonce=b24d6a8d4d [HTTP/1.1 200 OK 1779ms]

[15:17:15.434] Use of getPreventDefault() is deprecated.  Use defaultPrevented instead. @ MYSITE/wp-includes/js/jquery/jquery.js?ver=1.10.2:4

[15:17:15.519] Unknown property ‘box-sizing’.  Declaration dropped. @ MYSITE/wp-admin/update-core.php?action=do-plugin-upgrade&plugins=simple-press%2Fsp-control.php&_wpnonce=c058bd9947:1

[15:17:15.795] Unknown property ‘box-sizing’.  Declaration dropped. @ MYSITE/wp-admin/update-core.php?action=do-plugin-upgrade&plugins=simple-press%2Fsp-control.php&_wpnonce=c058bd9947

[15:17:17.010] The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. @ MYSITE/wp-admin/update.php?action=update-selected&plugins=simple-press%2Fsp-control.php&_wpnonce=b24d6a8d4d

[15:17:17.132] Unknown property ‘box-sizing’.  Declaration dropped. @ MYSITE/wp-admin/update.php?action=update-selected&plugins=simple-press%2Fsp-control.php&_wpnonce=b24d6a8d4d

 

MP Mr Papa
Mr Papa
Member

best if you turn off the css warnings – they dont really help and are kind of pointless…

when you do the upgrade, can you expand the first one?  need to see what the response actually is…  if something is corrupting the ajax response, it should show there…

BL Benny Lewis
Benny Lewis
Member

Sorry about that. When I ran it again, the last two lines had warnings on them:

 

[17:55:49.736] The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. @ MYSITE/wp-admin/update.php?action=update-selected&plugins=simple-press%2Fsp-control.php&_wpnonce=b24d6a8d4d

[17:57:07.525] Use of getPreventDefault() is deprecated.  Use defaultPrevented instead. @ MYSITE/wp-includes/js/jquery/jquery.js?ver=1.10.2:4

 

I tried to expand the first one, and the response it shows is:

Response Headers Δ1849ms

X-Frame-Options:    SAMEORIGIN

Vary:    Accept-Encoding

Transfer-Encoding:    chunked

Server:    Apache

Pragma:    no-cache

Last-Modified:    Thu, 01 Jan 1970 00:00:00 GMT

Keep-Alive:    timeout=2, max=100

Expires:    Wed, 11 Jan 1984 05:00:00 GMT

Date:    Tue, 29 Oct 2013 16:58:17 GMT

Content-Type:    text/problem-with-post-edit-buttontml; charset=UTF-8

Content-Encoding:    gzip

Connection:    Keep-Alive

Cache-Control:    no-cache, must-revalidate, max-age=0

 

I hope some of this info is helpful… I’m using Firefox’s Web Developer option, looking at the Console. If the information you want is elsewhere, let me know so we can find out where the problem is occurring!

I just tested out the same thing with another plugin, and it updated automatically fine.

MP Mr Papa
Mr Papa
Member

that looks more like the headers than the response…  normally per console entry (for ajax type) you would have params, headers, response, html and cookies…  in firebug, they are tabs you can click on after expanding the initial entry…

if you want to send me temp wp admin credentials (via pm) I can take a look and see what I see….

BL Benny Lewis
Benny Lewis
Member

OK, sent you wp admin credentials. It would be quicker than me trying to go install Firebug and make sure it outputs the right errors. Thanks!

MP Mr Papa
Mr Papa
Member

oddly, server not really responding… getting this:

Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

will have to check back…   but I did see some http 400 status codes too… which is interrupting processing…

“NetworkError: 400 Bad Request – http://i0.wp.com/www.fluentin3months.com/wp-content/themes/black-hat/images/user.gif”

“NetworkError: 400 Bad Request – http://i2.wp.com/www.fluentin3months.com/wp-content/themes/black-hat/images/user.gif”

oddly, the url looks particularly strange there… not the same domain…

more on 400 errors:  http://www.checkupdown.com/status/E400.html

MP Mr Papa
Mr Papa
Member

Now site is throwing 500 internal server errors…

one thing you could do is just upload the latest version via ftp… just upload over the top and you will get asked to upgrade (run the short script)…  would get you going…  plus you have 32 other plugins/themes with pending updates…

BL Benny Lewis
Benny Lewis
Member

Your timing was unfortunate because my site went down just for 15 minutes because I’m making unrelated database changes, but it’s up again. Please try it again! :)

MP Mr Papa
Mr Papa
Member

site is back… but still getting those 400 errors which stop all processing… do you recognize the alternate url its referencing?

BL Benny Lewis
Benny Lewis
Member

How are you seeing those 400 errors? I never see them on my side. Do you mean they come up within Firebug?

All I ever see is the normal “Update Plugins” screen, but no text ever appears underneath. And yet when I do it with other plugins, they update fine – this only happens with simplepress.

I don’t recognize the alternate URL, so my site may have been compromised, but I still don’t understand where you are seeing those errors. I can get my programmer on it, but he will be a while before he can see to it, which si why I’d love to understand why it’s only happening with simplepress.

Thanks!

MP Mr Papa
Mr Papa
Member

yes, I see them on page loads in the browse console with firebug…

more from the headers being sent:

http://i0.wp.com/www.fluentin3months.com/wp-content/themes/black-hat/images/user.gif

GET /www.fluentin3months.com/wp-content/themes/black-hat/images/user.gif HTTP/1.1

Host: i0.wp.com

User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0

Accept: text/problem-with-post-edit-buttontml,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8

Accept-Language: en-US,en;q=0.5

Accept-Encoding: gzip, deflate

Referer: http://www.fluentin3months.com/wp-admin/update-core.php?action=do-plugin-upgrade

Connection: keep-alive

HTTP/1.1 400 Bad Request

Content-Type: text/problem-with-post-edit-buttontml; charset=utf-8

Date: Wed, 30 Oct 2013 15:55:34 GMT

Server: nginx

Content-Length: 56

are you using jetpack?  and the image cdn for it?   if so your cdn cache is invalid the reason for the errors…

just on simple press?  its in the admin…  is it the cause?  I dont know… it appears to stop processing, but cannot be sure…

have you checked the error log for any further info?  does your server run mod_security?

have you updated sp via the wp updater previously?  or is this the first attempt?

BL Benny Lewis
Benny Lewis
Member

Thanks for continuing to help me investigate this!

Not sure why it’s pointing to that gif off-site too. I don’t have a “black hat” theme. Just double checked.

I’m not using Jetpack.

In fact, I have never successfully updated SP via the default WP updater, and ran into issues in the past and had to deactivate all my other plugins and revert to the default theme to be able to make the upgrade. You can see the issues I ran into on this thread:

https://simple-press.com/support-forum/sp5-general-topics/tried-to-upgrade-to-5-05-and-now-its-stuck-on-maintanence-mode/page-2/

In doing some testing, I think I may have some serious issue with upgrading my plugins in general however, because there is a plugin “Dagon Design Form Mailer” that I have deactivated and when I click delete, the page just reverts back to where it was before without deleting it. So I have some other issue to figure out related to the plugin page not fully working before I can see about upgrading SP.

If you have any thoughts on the matter (such as trying to delete Dagon Design Form Mailer yourself and seeing the Firebug report) let me know, otherwise I’ll have to wait several days until my programmer can help me fix the issue, and get back to you after to confirm something on my site or some plugin was creating this conflict, or ask for further help otherwise.

YS Yellow Swordfish
Yellow Swordfish
Member

This is more in Steve’s bailiwick than mine so I may be talking garbage here… but… as I understand it WordPress have recently changed the WP plugin page to use a JSON response which is also what SP uses during the upgrades. Steve’s suggestion that you have something running that is making a hidden request bit not getting the expected JSON response back will cause the upgrade to fail and – if I am right – also the WP plugin page processing.

No doubt Steve will let us know if this is an incorrect suggestion!