Support Forum

Two Tags Plugins

FI fiddlerman
fiddlerman
Member

Wonder why I have had two Tags plugins for quite a while now. I can’t see it in on my server but it shows up under the plugins control panel. I only have the one activated but would like to get rid of the other.

Two_Tags.jpg

12 Answers

New Answer

MP Mr Papa
Mr Papa
Member

Are they same version? just use ftp or ssh and delete one of them from
the forum-plugins folder… its possible the second one might have a
different name…

FI fiddlerman
fiddlerman
Member

Mr Papa said
Are they same version? just use ftp or ssh and delete one of them from
the forum-plugins folder… its possible the second one might have a
different name…

As I said above, I can’t see two on my server (FTP server) so I can’t delete it unless it has ended up in another folder. But would it show up on the control panel if it was in the wrong folder? Maybe the one folder is a hidden folder? If you check the screenshot above you can see that they are both Version 1.1.2

Thanks

MP Mr Papa
Mr Papa
Member

yes. thats what I meant. look under the other plugins and see if one is
mistakenly have the tags plugin in it even though the folder is
misnamed… if so, delete it…

FI fiddlerman
fiddlerman
Member

I think I found it. Should the folder be named “tags” or “template tags”?

If I’m seeing tags on the control panel, could it be the folder that is named “template tags” anyway?

I’m guessing I should delete “template tags” right?

Thanks

FI fiddlerman
fiddlerman
Member

Scratch that last comment. I just saw that those are two separate plugins.

MP Mr Papa
Mr Papa
Member

you are going to have to look into each plugin folder and see which one does not match the folder name…

yes, template tags and tags are 2 different plugins…

MP Mr Papa
Mr Papa
Member

correct.  delete the syntax highlighting plugin…  and then redownload from our download page…

MP Mr Papa
Mr Papa
Member

so it appears the user is different than your ftp user…  try ssh or your control panel file manager… or contact host… wink

FI fiddlerman
fiddlerman
Member

Thanks,

I tried the control panel too and it was not possible to remove it. This is probably why that folder never got updated correctly to begin with. The host removed it for me and I uploaded a new fresh folder and now everything is exactly as it should be. Thanks for your patience with me and the great support….