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Unable to access the theme and plugin directory with my account
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Woekerzee
Rookie
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2014 - 6:11 pm

Hi! 

As the title already explains: I am not able to access the theme and plugin directory of Simple Press with my newly created account. Once I click on the following link, it will redirect me to the homepage: https://simple-press.com/downl.....d-plugins/

How am I able to access the download plugins page?

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Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2014 - 6:17 pm

Hey Woekerzee and welcome,

Am I right that you paid for your membership by e-cheque? If so PayPal gives an approximate timescale for the payment to clear of 6 - 10 days. Hope you appreciate that access to downloads are only available after this payment clears.

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Woekerzee
Rookie
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2014 - 6:21 pm

Hello Ike, 

Thanks for your quick reply. I just checked my Paypal account and it displays the bank transfer is extended to the 8th of september. That's too long for me, as I have some free days now to develop the website. 

I have another Paypal account available, which allows me to pay directly. Could you please cancel the transaction, so I can pay with the other Paypal account? 

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Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2014 - 6:25 pm

Unfortunately I can't help with that myself, but someone will be in touch shortly

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Woekerzee
Rookie
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2014 - 6:27 pm

Thanks, I will await their reply.

Have a nice evening! 

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Aug 21, 2014 - 8:51 pm

per request, your transaction has been cancelled and refunded...

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limb
Rookie
Free Members
sp_UserOfflineSmall Offline
Aug 22, 2014 - 2:50 am

Fixed, I registered a new account and the payment has been processed directly. Thank you.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 22, 2014 - 3:07 am

Happy to sort it out for you.

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