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Unable to Change Forum Display Order

EK Edward Koon
Edward Koon
Member

Hi Guys, On the admin page to rearrange the forum display, the forums are stationary and I’m unable to drag into the position i want. Any suggestions?

Browser console don’t appear to show an error but a weird message appears about hacking.

Thanks, Ed

sp-forum-order.jpg

9 Answers

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MP Mr Papa
Mr Papa
Member

can you be specific about which admin page? forum – forums – order groups and forums?

sounds like a js conflict…  no caching?  didnt you have issue with jetpack before?

EK Edward Koon
Edward Koon
Member

Sorry it’s the forum placement order. Plus when updating any setting I get a blank white page saying whatever was updated and have to click back to get back to the forum. This is on both my sp sites. 

No more jetpack it’s history. I will try turning off rocket-script or putting cloudflare in development mode tomorrow. If that cures it I can set the order then turn it back on. 

Thanks, Ed 

MP Mr Papa
Mr Papa
Member

so still confused… is it the admin panel I referred to?

and you are able to drag and drop to reorder?  but saving goes to white screen?  so more an ajax issue than js since the drag and drop is js… 

no security plugins or server modules (like mod security)?  doubt its cdn… was more interested in caching plugin like wp cache…

EK Edward Koon
Edward Koon
Member

Yes the forum Admin. I added a new announcement forum that went to the bottom of the forum list. Tried to use the admin reorder the forums feature but the selections that should be able to drag into position do not move. It’s like they are stationary.

I’m not using any caching plugin. Just cloudflare cdn with full optimization with rocket-script and full https.

Anything I save goes to a white screen. 

YS Yellow Swordfish
Yellow Swordfish
Member

The white screen definitely sounds like an AJAX problem which could also explain the ordering issue. Sorry that you are not having a lot of luck of late!

So – is this also a new symptom (the white screen response)? Something must have changed somewhere. My guess is that jQuery is stopped which explains it all.

On a related note – I have made another attempt to install JetPack but for some reason it dislikes my XMLRPC response even though it is responding correctly. I assume this is because i am running a local test system. If I run Jetpack in local development mode I can’t turn on the stats so either way it stymies me!

As far as I can tell however, the problem may lie in the use of the underscore.js library which clearly something is trying to to use but is probably not being loaded at all. Just a theory…

EK Edward Koon
Edward Koon
Member

OK, figured out it was CloudFlare’s Rocket Loader that was causing both these reported problems. Turning it off and dumping the sites cache i was able to reorder the forums and didn’t get the white screen after submitting changes.

Once again, thanks for all your help wink

Ed

YS Yellow Swordfish
Yellow Swordfish
Member

But it would be so nice to know what it is that stops things from working. ‘Minification’ of scripts can be a problem if that was happening, If so it would be worth turning that option off and trying again.

EK Edward Koon
Edward Koon
Member

Mornin Andy, tried turning off JS minification first, dumped cache, no effect. Next turned off CSS and HTML plus JS minifacation, dumped cache no effect. Next re-enabled above, turned off Rocket Loader, dumped cache, was able to make changes in sp. So it must be rocket loader mucking things up.

cf-perf-settings.jpg
YS Yellow Swordfish
Yellow Swordfish
Member

Makes sense as it is the JavaScript loader.
As to minification – most of the scripts are already compressed both from us and from WP…