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Unable to post topic to new child/sub forum

MC Michael Corley
Michael Corley
Member

Howdy,

Today I created a new subforum; however, when I select the topic subject field in the new subforum, the field turns grey. I can enter text in the subject field. The body of the topic turns grey, too, and I am not able to edit or add content.  When I submitted the topic with just the subject field completed, the next screen was blank.

I am using the latest version of simple:press and have had the forum running for over a year without this problem.  Permissions were set when the subforum was created and double checked to ensure the correct permissions are selected.  

Does anyone have any ideas where I can begin to debug this problem?

Have fun,

Mike C

15 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Can I assume by ‘topic subject’ you mean what we normally call ‘topic name’? And the suggestion here is that all other forums are ok – it is just this one that has an issue. Is that correct?

If that is the case then that would be most strange as the logic, the form, the whole display is the same for all forums regardless of type…

Is there any way you could give me access to this particular forum so I can try it to see if I can see anything obvious? If so could you please PM credentials to both myself, to ‘Mr Papa’ and to ‘Ike’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

MC Michael Corley
Michael Corley
Member

Yellow Swordfish said
Can I assume by ‘topic subject’ you mean what we normally call ‘topic name’? And the suggestion here is that all other forums are ok – it is just this one that has an issue. Is that correct?  YES to all questions.

If that is the case then that would be most strange as the logic, the form, the whole display is the same for all forums regardless of type…
Is there any way you could give me access to this particular forum so I can try it to see if I can see anything obvious? If so could you please PM credentials to both myself, to ‘Mr Papa’ and to ‘Ike’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you. Will do.

Best regards,

Mike C

IK Ike
Ike
Member

Hey Mike,

It’s best I post this here so Andy or Steve don’t go through the same process..

The password you’ve included in the PM is apparently not right. Logging in through the forum takes me to the WP login screen which asks for a captcha answer, after putting the answer in it says the password is incorrect.

MC Michael Corley
Michael Corley
Member

Howdy,

Oops, I’ll send another.

Best regards,

Mike C

YS Yellow Swordfish
Yellow Swordfish
Member

No – that is me. I was already logged in and the site is set up demanding the password be changed on the first load. So – to be able to look into the problem I was forced to change the original password.

I don’t actually see anything wrong as such. But there IS a CSS styling problem it seems, using the plain text editor in that it looks like it is greyed out but is, in fact, not. But it is rather ugly like that.

I will open a ticket to get the CSS changed for this and will let you know how to overcome it.

YS Yellow Swordfish
Yellow Swordfish
Member

So – I can give you some CSS changes that should fix the display for you if you want to make the edits yourself. But… we will be releasing a 5.6 updat tomorrow and I have managed to sneak this fix into that so if you can wait another 24 hours….

Up to you of course.

MC Michael Corley
Michael Corley
Member

Howdy,

Thanks for your speedy response.  I’ll wait for the update and thank you very much!

Best regards,

Mike C

MC Michael Corley
Michael Corley
Member

Howdy,

I updated the forum with all the latest updates; however, the forum still responds the way it did before when I try to add a new topic.  It is repeatable on this end.  I’ve attached an image of the forum that is giving us problems and an image of the screen I receive when trying to post to the body of the topic.

Upon further investigation, I am not able to add a topic to other forums.  I used different browsers (Firefox, Chrome, and IE) with the same result.

I am at a loss as to a solution.  

Kind regards,

Mike C

YS Yellow Swordfish
Yellow Swordfish
Member

Oh dear. Can you generate a new password for that account you set up and this time – can I try and make a test post…?

YS Yellow Swordfish
Yellow Swordfish
Member

Ah… different issue I believe.

As far as I can see you appear to have added a component to your website that adds a calendar to the editor (is that right?). This is causing the editor to break down.

There is a simple reason for this and usually a simple fix although the plugin authors should really make it. Let me explain.

Originally, the WP editor (tinyMCE) was only available to be used on the admin side of things – to write blog posts, pages). Then, several versions ago, the WP team re-engineered things so that plugins like ours could also use the editor on the front, public side of things. The problem with this is that some plugins that added components to the editor failed to account for this which then causes the editor to break because some of their code is being added but not all of it.

In the first instance can you deactivate this component to se if that resolves the forum issue and then I would contact the plugin authors and explain this to them. They either have to provide front-end support in total or none at all. But the half-way mark just breaks things.

But first – try t and let me know if this is the issue please

MC Michael Corley
Michael Corley
Member

Howdy,

Thanks for the response. I’ll need to explore the components to discover which one added a calendar to the editor. I’ll begin deactivating components in search of the culprit.

Kind regards, Mike C >

MC Michael Corley
Michael Corley
Member

Howdy,

I deactivated the Spider Event Calendar plugin, and the forum worked as it should. I was able to see the editor and post topics.

I will contact the Spider folks and share the problem with them.

Kind regards, Mike C