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unable to reply or create a new topic (at all not even admin)

CC critterGuide.ca
critterGuide.ca
Member
Member since Nov 2015
114 posts
Dec 13, 2015 · 1:44 am · Edited

after the update no user can add a reply or add a topic in the forum. the button is still there but it is gray and not black. not sure what that means..

so at first i thought i locked the forum with the “lock down” option – not it

then i thought i have a premissions issue and the users/moderators do not have premisions to add create – not the issue

then i thought that i am using custom topicView.php that i copied from an older reboot version, and i just updated the theme so i copied the new reboot mobile and desktop php files, made my changes, cleared cache on server and browser and i still cant reply or add topics.

the two wierd things are that as the admin i should have all the options and i still cant add reply/topic.

second one is that i can “quote” using the quote button and add a reply that way, with all the user groups.

what did i break or might it be an update issue 🙂 ?

attached is the “grey” buttons i am talking about:

unnamed-1.png

watch and subscribe react to clicking. the other two do nothing…

unnamed-1.png

6 Answers

New Answer
IK Ike
Ike
Member
Member since Mar 2014
2,086 posts
Dec 13, 2015 · 4:25 am

I’ve removed the login details you posted as it’s never a good idea no matter what level of access the account has to post it for everyone to see. Whenever we request login details, we always advise sending a PM to all the admins.

It looks like your site is throwing a lot of jqery conflicts / errors.. First place to start – You updated SP but did you also update all SP plugins and themes?

Have you also updated WP and WP plugins / themes?

CC critterGuide.ca
critterGuide.ca
Member
Member since Nov 2015
114 posts
Dec 13, 2015 · 8:17 am

Yes, I updated all of what I have,Plugins and themes..

I should not need to update the child theme…. Right?

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Dec 13, 2015 · 8:49 am

Apologies. Can you try something for me please?

In your child theme you changed the tooltips define from true to false. Instead of false can you use a zero – so it becomes:

if (!defined('SP_TOOLTIPS')) define('SP_TOOLTIPS', 0);

Does that sort things out correctly?

CC critterGuide.ca
critterGuide.ca
Member
Member since Nov 2015
114 posts
Dec 13, 2015 · 8:45 pm

well that did it.. (i did also do some database cleanup in my host service that might affected the whole deal aswell)

but the icons are still in two shades. can i make it all black?

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Dec 13, 2015 · 11:44 pm

I dont have access to see what  you mean by two shades, so we will need to wait until the AM when Ike is back…

IK Ike
Ike
Member
Member since Mar 2014
2,086 posts
Dec 16, 2015 · 4:02 pm

Sorry, must have missed this yesterday.

Still happy to take a look, although I deleted the login details so please could you PM them to myself, Yellow Swordfish and Mr Papa with a brief description of the problem and a link to this topic and one of us will take a look.