Support Forum

Update Memberships button problem

SP SPQC
SPQC
Member

The button Update Memberships does nothing if I select a new group but show No memberships updated  if I select nothing.  It’s the button we see when we edit Profile.

 

Dunno if it’s something wrong on my side as I would think this would have already been reported.

21 Answers

New Answer

MP Mr Papa
Mr Papa
Member

so are you sure you clicked on ‘join the usergroup’ and not leave?  and was this as admin or user?  you shouldnt see the button as admin since you wont have any usergroup memberships…

SP SPQC
SPQC
Member

As a user.  I just tried again and nothing happen.  What I did is look at goup memberships theere was only one shown.  I then clicked Allow Members to Join Usergroup for the Moderators group, refreshed the page and saw it.  I clicked the little button then clicked the Update Memberships at the buttom but nothing happen.

MP Mr Papa
Mr Papa
Member

well, I cannot duplicate that… works fine for me… with admin assigning or with user selecting to join…

so it attempts to save? and you get the green results box? with the text?

SP SPQC
SPQC
Member

Mr Papa said

so it attempts to save? and you get the green results box? with the text?

No, nothing happen, like if the button is not working.  But if I select nothing and click it, now I see the Memberships not updated message.  Weird, isn’t?

MP Mr Papa
Mr Papa
Member

and you are on latest sp update? an issue with the memberships was fixed a couple updates ago…

SP SPQC
SPQC
Member

The latest from updates, I don’t use SVN.  Will there be an update pushed this weekend?

MP Mr Papa
Mr Papa
Member

yes, the wp update is what I meant…  there will likely be a push update this weekend too…  just to keep everyone updated…  the update for this I referred to was in the wp update one or two times ago…

final release is getting really close…

SP SPQC
SPQC
Member

Was waiting for the updates to hopefully fix this but no…  I wonder how I can debug this now.  I’ll look into this maybe tomorrow.

MP Mr Papa
Mr Papa
Member

we cannot recreate your issue and no one else has reported it (though not a heavily used feature)…

if you want to shoot me at temp account where I can try to join or leave usergroups, happy to see what might be going on…

MP Mr Papa
Mr Papa
Member

getting server errors which explains why its not doing anything…

The server encountered an internal error or misconfiguration and was unable to complete your request

and

“NetworkError: 500 Internal Server Error – http://xxxxxxxxxxxx/index.php?sp_ahah=profile-save&sfnonce=905b008613&form=show-memberships&userid=2”

can you check your server error log for any more info???

also, make sure that the file simple-press/forum/profile/ahah/sp-ahah-profile-save.php and make sure its there? though it must if you save other data…  and then verify owner and permissions on it…

do you run mod_security on your server?

SP SPQC
SPQC
Member

Mr Papa said

can you check your server error log for any more info???

A PM was sent before this message…  🙂

do you run mod_security on your server?

How can I check this?

MP Mr Papa
Mr Papa
Member

check with your host… or if self managed, you will want to do a php_info() and see if mod_security is loaded… its an apache module… but the bane of developers with all its false positives…

SP SPQC
SPQC
Member

Seems not loaded, I got full info mapge and a seach of it gives no result.

SP SPQC
SPQC
Member

Mr Papa said

also, make sure that the file simple-press/forum/profile/ahah/sp-ahah-profile-save.php and make sure its there? though it must if you save other data…  and then verify owner and permissions on it…

It’s there with rw-r–r– (0644)