Hi, I’m trying to renew my subscription. I have the “legacy silver” which used to have access to all the plugins but now doesn’t since you’ve redone your pricing scheme. So I wanted to upgrade to your platinum plan. When I put in Silver Renewal in for the discount code it tells me that it is an invalid code. So what is the discount code then? Does that discount code not work for Legacy accounts?
Please let me know soon as my subscription expires tomorrow.
Thanks
I was able to renew my subscription using the Platinum Renewal as the discount code, which actually gave me more of a discount so yay! You might want to fix the wording on your discount instructions to reflect actual practice. IE, my previous subscription was Legacy Silver which I might have thought corresponded to Silver Renewal. On the other hand, the plan I subscribed originally did have access to all the plugins so maybe it corresponded to Platinum? Whatever. It upgraded with the discount so thanks for that!
Glad you are all fixed up and things worked as they should have. I thought perhaps we had some teething issues to sort!
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