Support Forum

Uploader problem

FI fiddlerman
fiddlerman
Member

See below what happens when I try to upload a pdf directly from the forum using the media uploader:

 
Select files
Add files to the upload queue and click the start button.
 
Red Wing Violin double stops.pdf: Error 113 – Unable to get image size information
Red Wing Violin double stops.pdf: Error 113 – Unable to get image size information
Red Wing Violin.pdf: Error 113 – Unable to get image size information
Red Wing Violin double stops.pdf: Error 113 – Unable to get image size information
Red Wing Violin double stops.pdf: Error 113 – Unable to get image size information
Image upload constraints: Size (bytes):  unlimited Width (pixels):  unlimited Height (pixels):  unlimited
Image allowed types: jpg, jpeg, gif, png, pdf
Media upload constraints: Size (bytes):  unlimited Width (pixels):  320 Height (pixels):  240
Media allowed types: swf, dcr, mov, qt, mpg, mp3, mp4, mid, mpeg, avi, wmv, wm, asf, asx, wmx, wvx, rm, ra, ram, pdf
File upload constraints: Size (bytes):  unlimited
File allowed types: txt, rtf, doc, pdf

8 Answers

New Answer

MP Mr Papa
Mr Papa
Member

you have pdf listed in the image types…  cant do that – its not an image file…

each file type (image, media and file) needs to only have the appropriate types…  pdf should only be listed in file type…

FI fiddlerman
fiddlerman
Member

Thanks. That was left from a long time ago when people were not able to upload pdf’s in the SP4 version. I made an attempt to solve it by adding the pdf in the image and media section and all of a sudden they were able to share their pdf’s. I corrected this now.

I’m getting complaints that users are not able to upload their jpg’s or gif’s. Maybe now it will work.

MP Mr Papa
Mr Papa
Member

okay. let us know how it goes. feedback on uploader thus far has been almost totally positive… only one or two folks that miss the more complex file manager…

FI fiddlerman
fiddlerman
Member

This is the error that my user is still getting when trying to upload pictures.

shirt.PNG: Error 105 – Invalid file type
shirt.JPG: Error 105 – Invalid file type

cry
MP Mr Papa
Mr Papa
Member

in your previous list of allowed images, you are not allowing .PNG or .JPG… only .png and .jpg…  unix boxes are case sensitive… if you want uppercase extensions, add them to the list…

FI fiddlerman
fiddlerman
Member

Such a simple solution. I actually thought about that while I was afc today and was going to double check upon my return. eek
For some reason the 4.5 version had all those types set up already. Never had an issue.

Thanks for all your help.