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User and SP Update problems ongoing since WP 4.0 update

BD Bruce Dienes
Bruce Dienes
Member
Member since Aug 2013
51 posts
Nov 7, 2014 · 9:37 pm · Edited

Installed on Apache 2 server, WP 4.0 multi-site, SP 5.5.1

Since the WP 4.0 update, Simple-Press has been broken. We fixed up the most egregious problems a while back, but now that I go in to make changes to user groups I notice the following:

1. The members are not displayed under “Member Information” even though it shows that there are three sections of the list to display. This is true in all sub sites.

2. I cannot add some members to user groups – they do not show up in the list in “add users” to a group, even thought they are in the subsite WP user list. I tried deleting the member then re-adding them and then they showed up…

3. The glyphs for the editor do not display on all but one subsite forum

4. In one subsite, clicking on a forum gives a 404. I tried deleting the entire group and recreating a group and forum, but I still get a 404 when I click on the forum. This may be related to not being able to update themes, etc. (see #5)

5. I cannot update simple-press. Is shows in the subsite that it needs updating. I click on “update automatically” and it goes to the network admin page, but there is no indication there that simple-press needs updating, and nothing to click on to make that happen.

I did a manual update before when we first had this problem, overwriting the old simple-press directory, but that has not fixed the problem of no auto-updates. 

The forums themselves seem to be working…

Any suggestions are welcome….

4 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Nov 8, 2014 · 4:50 am

Speaking as someone who has now failed several times to even install WordPress MS and get it up and running successfully, my knowledge and understanding of the way it all works is somewhat coloured by defeat! frown

And this is just a long-winded way of saying that I need to get Steve – @mr-papa – involved in answering this who is currently sleeping but will be along later on.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Nov 8, 2014 · 10:17 am

one thing to remember for ms and sp… each site is completely independent and standalone… there is not data sharing between network sites at all…

#1 on which network site?  remember in ms, users only belong to one network site (the one they registered on or set up the site)…  they are not members across all sites… just how ms works…  there are plugins out there that try to make new members be members across all sites… some do it right, some dont… if they use the wp api for it, simple press (and any other plugin) gets notified and we can act… if not, they all we can do is ‘find’ the new member when they first log into the site…

#2 related to #1?

#3 are you saying for one network site, you dont get the editor showing right? do all sites run the same wp theme and same wp plugins (active and running)?

#4 same question as #3…  also have you gone to forum – integration – page and permalink and updated the forum permalink?

#5 are  you doing a network upgrade or upgrading each network site from within their own admin?  its the wp dashboard – updates on the network site that shows it needs updating?  for the site that needs updating, on forum – toolbox – toolbox, what is the reported sp version and build?  does it match the other network sites (and main site)? 

BD Bruce Dienes
Bruce Dienes
Member
Member since Aug 2013
51 posts
Nov 8, 2014 · 2:55 pm

I have done more digging and have these responses:

Re #1. Each subsite seems to have three pages of the list of members. On each site, the first page or two are blank, so I assumed the others were too. The list of members starts on Page 2 or 3. Strange…

Re #2. We used the WPMU plugin to add members of one subsite to many others. I will check and see how that works.

Re: #3. All subsites run the same WP Theme. I have not been able to identify any difference in SP plugins. Very strange that only one subsite shows the glyphs.

Re: #4. The permalink on that site is correct, but I still get a 404 when I try to open a forum. I can get to the /forum page and see the list of forums, but I get a 404 when I click on any forum. This is only on one subsite.

Re #5. I cannot do a network upgrade as there is nowhere in the network admin age to click to update. I cannot do a local update on the subsite as it auto-connects to the network admin page when I click on the update link.

One other question – if I try to uninstall SP on one subsite it warns me that the whole database record for SP will be deleted – does that mean the whole main site too, or can I uninstall from one subsite without affecting any others. Note that this is folder subsites,not subdomain subsites. Does that make a difference?

I guess the next step is to manually update all the plugins and themes via ftp and see if that makes a difference.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Nov 8, 2014 · 7:21 pm

regarding deleting, each simple press install is standalone… so uninstalling on a network site will only remove the db items for that network site…  wp ms keeps each site with its own unique db tables…  so uninstalling a network site wont affect other network sites…  

#1 not sure I understand or can explain…

#3 odd indeed…

one way to investigate the user issue is to look in the db…  for each network site, look at the xxx_sfmembers table… that is how many users we know about…  you probably have alot more in xxx_users… 

you could also test with one of the ‘missing’ users… does the user get added when visiting the network site forum and logging in?

to be honest, our ms integration is bare minimum that has enabled quite a few users to use sp on multisite… but we want to do a much tighter integration, including sharing of data between sites…  biggest issue is that none of us use ms in practice so our knowledge is somewhat limited..  and time of course…

do you have a staging or test server where we could get in and have a look and perhaps upload some debug code to understand?