Support Forum

User Registration Email Not Received

JT James Taylor
James Taylor
Member

Hi,

When a user registers for the site no email is received eventhough the registratation page reads “registration complete. Please check your email’. (Please note that when the user goes to the lost password option an email is recevied and they are able to reset their password to gain access).

The registration process seems to be part of wordpress (rather than simplepress) but can anyone advise what needs to be changed to get the register option working properly?

Thanks

James

1 Answer

New Answer

IK Ike
Ike
Member

Hey James,

As you have stated WordPress is the culprit, and unfortunately it’s pretty awful at sending emails. You might want to try an SMTP plugin, here we use HGK SMTP, and elsewhere I’ve used WP-Mail-SMTP.

Both free, and haven’t had any problems with email since using them.