Can we start by knowing which version you upgraded from please? And as to ram – then how much is php being allocated?

I upgraded from 5.3.

I’ve tried increasing the memory_limit for php a lot and even set it to have no memory limit but it didn’t help.

5.3 to 5.3.1? The updates to the database in that sequence were very, very restricted – certainly nothing to do with user groups and memberships took place.

Still curious however – exactly what is the php memory allocation? What is reported on the forum admin > toolbox > environment panel?

Hmm weird. If I look at the bottom of the forum where the stats are it says ~177k members. But if I go in “Manage user groups” and click the “show hide members” for the “Members” user group it says ~33k users.

I have it set at: Memory: 256M

I’m experiencing something along the same lines. I’ll start another thread but thought it might throw a bit of light on this issue if I replied here as well.

I’ve had two users so far that start out in the Members Group and some time later they also appear in No Membership on the frontend Members listing. Backend looks fine. Just happens all by itself. I’ve looked into the tables and see the phantom user and, from driving around in the settings, it appears that editing the database is the only way to clear the ghost. Probably have some conflicting setting somewhere but nothing jumps out.

BE Johnson, so you saw this too only after upgrading to 5.3. like OP??

Isickard, is this standard wp or multisite?   any mermbeship plugin?

can you compare the rows in the wp users table to the rows in the sfmembers table?

It’s standard WP. I don’t know if its classed as a membership plugin but I use “Register Plus” and “CaPa Protect” plugins.

wp_sfmembers: 177,367

wp_sfmemberships: 165,516

wp_users: 177,422

well the three of those wouldnt necessarily match up…  the sfmembers and wp users should match… not sure why the slight discrepancy there…  though the sf membership count certainly indicates you have a lot of users with a membership…  what info cause you to say members didnt have any memberships?

no clue what capa protect is or does…

not sure how they would have moved out of any usergroup in last update… there was no change at all in that area of code and certainly no action to move users around…  are you using forum ranks?  and auto assigning membership based on post count?

Mr Papa said

what info cause you to say members didnt have any memberships?

 

When I click the “show/problem-with-post-edit-buttonide members” of the usergroup “members” it lists 31474 users.

Mr Papa said

 are you using forum ranks?  and auto assigning membership based on post count?

 

Yes I’m using forum ranks and auto assigning membership, but it’s set to the “Members” group for all ranks.

but members is a usergroup membership… so confused as to your statement…

Maybe I misunderstood you because now I don’t know what you mean?

In the “Members Usergroup” there are 31k members. The rest of my members (~145k) are listed as “Members Not Belonging To Any Usergroup” and therefore cannot view or post in the forum.

How can I get these members to be listed in the “Members Usergroup” when the map users to usergroup function doesn’t work for me?

it seems to me there are two important questions… (1) why did these users get separated and (2) why does the mapping stop after so few users have been processed. And both really need to be got to the bottom of.

But – thinking more about getting these users into their proper home have you tried the ‘Add Members’ tool? It might take a little longer as you will probably need to batch them into manageable chunks but it should do it for you.

Unfortunately I cannot use the “add members” tool either, if I click on it just sits there forever loading and locks up mysql for the site so I have to restart the mysql server.

The process that locks it up looks like this:

Fixed mine. It’s a new forum, so not a lot of users & easier to manage.

In the backend, the Users not belonging to a user group display was empty. Only the frontend shows some members duplicated in Members and Members not belonging to a usergroup.

Found a pattern in the 22 members, 11 of which had spuriously shown up on the frontend Members listing as not belonging to a usergroup; when they also appear in the members group. It was only users who had posted.

Because I’m using ranks, as soon as a person posted, they would trigger the New Member rank. However, the New Member group hadn’t been created, so they went into limbo. I had thought that the Rank only changed the badge and that all were members. I created the usergroup and moved the members into it, thinking this would fix it. Nope. Then found that forum perms had to be set for the new group. Still didn’t fix it. Then found that the user mapping had to be done after the fact to remap users already signed up. Once that took place, the frontend fell in line.