Support Forum

Version 5.3.4

JA JA
JA
Member

Just updated to Version 5.3.4

and when I go to my forum page, I see the message: The requested group does not exist or you do not have permission to view it. 

It looks like my group permissions were changed with the upgrade? 

Did the shortcode change? The forum is now displaying below the contents of a plugin that recommends additional pages on my site. It used to display above those recommended pages. 

I appreciate the help, thank you.

14 Answers

New Answer

SU SPF test User
SPF test User
Member

you didnt say which version you upgraded from….

the forum does not change permissions… however, a small number of users upgrading from 4.5 to 5.x have experienced an issue where the sfauths table gets messed up on the upgrade… if that fits you, you can go to forum – permissions – reset permissions and repair the permissions table…. you will have to reset up and custom permissions you had…

what shortcode are you referring to???

simple press team

> Simple:Press Support > Saturday, November 02, 2013 7:43 AM >postbox-contact.jpg

JA JA
JA
Member

Sorry yes, upgraded from Version 4.4.5.

Ignore the shortcode question… my mind was off to the races on another issue (non-forum).

Resetting permissions did the trick. Thank you!

YS Yellow Swordfish
Yellow Swordfish
Member

Oh that’s good news. And what about the display? Is that normal now too?

JA JA
JA
Member

Yes, it is! Thanks. I really love your forums. I run it on a bunch of sites. :-)

MP Mr Papa
Mr Papa
Member

sure wish we could fix that lost permissions issue… but so non repeatable…  folks have sent us their db before upgrade and it doesnt happen…  some have reloaded the backed up db after it happened and tried the upgrade again and worked fine…  almost random…

:(
JA JA
JA
Member

It turns out the forum is displaying UNDER our “shareholic” feed which displays at the bottom of every page (recommend page you “might also like”) – except on our forum page. There, it’s displaying above the forum. 

 

Any suggestions?

Thank you!Screen-Shot-2013-11-05-at-1.33.49-PM.png

MP Mr Papa
Mr Papa
Member

under (as in layering)?  do you mean below?  think so…

on forum – toolbox – integration, try checking the strict wp api option…

JA JA
JA
Member

Mr Papa said
under (as in layering)?  do you mean below?  think so…

on forum – toolbox – integration, try checking the strict wp api option…

It looks like strict wpi is now under  Forum > Integration  ? 

I just tried checking that for this site:  http://fanfic.me/community/ 

but it makes the forum not display at all.  If I leave it unchecked, as you can see, it’s displaying the entire width of the page and not within the theme. 
Help please?

Thank you!

YS Yellow Swordfish
Yellow Swordfish
Member

Did you try one or both of the other options in that admin panel for correcting WP theme related display issues?

JA JA
JA
Member

Yellow Swordfish said
Did you try one or both of the other options in that admin panel for correcting WP theme related display issues?

Edited:

Got it! Thank you :-)