Support Forum

Vertical scrollbar missing…for guests only?!

UN
Unknown
Member
Feb 20, 2012 · 9:33 pm · Edited

Hello and firstly, thank you for taking the time out to try and help!

 

I’m not normally one to ask for help but I’m well and truly baffled.

I am using THIS wordpress theme, as being used on the display page itself. It uses a side scroll to move the central contents with an immovable border to give the impression of using a tablet. Works as per usual for all pages except for the forums as a guest. As a guest, I am unable to scroll the forum page to view the contents. The second I sign in, the scroll bar magically re-appears!

 

Has anyone had an issue like this before? What could signing in change with the display to turn on the side scroll?

 

I have tried tinkering with the style.css to no joy. Tried various simple-press themes. I am at a complete loss. Any ideas?

6 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Feb 20, 2012 · 11:02 pm

sorry, not really following you…  do you have a link to your site?

I can tell you that there are no vertical scrollbars on the site you linked to for me when I visit…

UN
Unknown
Member
Feb 21, 2012 · 6:15 am

The website is still being built and so is rather empty embarassed

 

If you’d be so kind as to view the following website: http://www.spicyotaku.com . Don’t worry, the name is from my adolescent years and in no way ties in with the content of the site. When the site is finished, the correct URL will be purchased.

You’ll be viewing the website as a guest. Each page that requires scrolling, allows it until you reach the forums.

When you view the forums at http://www.spicyotaku.com/forum/ , you will see that the right hand side scroll bar to scroll the contents vertically is no longer present and so only the top section of the forum is readable.

 

Once logged in however, the scroll bar magically appears enabling full viewing of the forums.

A test account has been created for you to see for yourself.

user: test

pass: 123456abcd

 

I had thought it may be due to permissions, style.css or themes but nothing I try has thus far worked.

 

Any assistance would be greatly appreciated.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Feb 21, 2012 · 8:45 pm

I am not sure what interaction sp could have there…  we dont log folks in, wp does…  we dont know anything about the wp theme surrounding the portion of the page the wp theme gives us…  remember the output of the forum is just like the content of any other page…

and frankly, even when logged in, I dont see any scrollbars… but the mouse wheel does scroll…

I do see an error on your site:

“NetworkError: 404 Not Found – http://www.google.com/buzz/api/buzzThis/buzzCounter?url=http%3A%2F%2Fwww.spicyotaku.com%2Fforum%2F&callback=jQuery17109708230726641958_1329878492806&_=1329878493175”

do you know how that theme does its thing?

ST Steve1985
Steve1985
Member
Member since Feb 2012
2 posts
Feb 21, 2012 · 9:07 pm

Logged in:

Scroll visible

 

As a guest:

no scroll

 

Without a mouse wheel, said scroll bar is needed to browse the forums.

 

It may well be that it is the website theme but then I cannot understand why it works fine with every other page and indeed, with the forum when logged in. Only issue is the forum as a guest in which the side scroll bar is missing.

ST Steve1985
Steve1985
Member
Member since Feb 2012
2 posts
Feb 21, 2012 · 9:33 pm

Seems it is indeed a problem with the theme itself and not the forum. After changing the website theme, the problem vanished.

 

Thank you for your assistance.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Feb 21, 2012 · 10:12 pm

well, I dont think I was even getting those scrollbars… but the mouse wheel worked… but as guest, view was teh same but mouse wheel did not work…