Support Forum

Was building the forum and then its gone?

CS Conny Svitzer
Conny Svitzer
Member

Was setting everything up constantly updating and then one update i just got a blank page where the title says Forum.

 

http://deathwatchgaming.com/pbportal/wordpress/forum-3/

21 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

‘forum-3’ suggest you have installed it 3 times! Is that correct? Is that the page name you want to use?

Anyway – is this a permalink issue? Did something change with the site permalinks? Can you try the following to start with:

  1. Go to the WordPress Admin > Settings > Permalinks
  2. Make sure they are set as needed and Update even if not changed
  3. Open the forum admin Page and Permalink admin panel
  4. At the top dropdown select the WordPress page they wish to use for the forum display
  5. Regardless of whether anything changed, click the Update button at the bottom of the form
  6. After updating click the ‘Update Forum permalink’ button in the middle of the form
  7. That should do it. If it does NOT resolve it then either (a) another plugin is messing with the rules or (b) they are running a WP cache plugin which will not work with the forum. The forum page MUST be excluded from cache plugins as it is dynamic
CS Conny Svitzer
Conny Svitzer
Member

yeah tried fixing it since it happened so hence im on number 3^^

Tried your suggestion and nothing.
No plugins where installed while i was building either

YS Yellow Swordfish
Yellow Swordfish
Member

Did you change your WordPress theme half way through? It;s hard to tell for sure but I rather suspect the one you are suing is not calling the wp_head() function…

CS Conny Svitzer
Conny Svitzer
Member

 nope only themes ive been messing with was the forum themes.

YS Yellow Swordfish
Yellow Swordfish
Member

Yes the wp-head() might be being called although I coudn’t find it in the theme code.

That leaves the WP page template being used. I notice on the integration panel that no template was shown. If you look at the source code being generated there is no html after the page title and before the comment form. So that whole section of WP theme page code is missing and it is this part of the page where the forum is displayed. So next thing is to hook the page up to a WP page template.

What is the ‘Page Builder’ stuff all about…?

CS Conny Svitzer
Conny Svitzer
Member

I just assumed it pulled the forum through a shortcode or similar.
Pagebuilder is just a part of the theme i got.

Doesnt explain why it went bananas tho

CS Conny Svitzer
Conny Svitzer
Member

http://deathwatchgaming.com/pbportal/wordpress/?page_id=2620

gives default template in page template under.
Reset the permalinks as well to see if that was it but page id seems to be right, page template is there and this is the page that had the forum running before.

CS Conny Svitzer
Conny Svitzer
Member

Anyway i can retain what ive setup already and just reinstall?

YS Yellow Swordfish
Yellow Swordfish
Member

I don’t really think there is much point to reinstalling. As far as I can see iy is installed just fine.

Can you switch briefly to the WordPress default theme and see if it displays?

And really if it was displaying and then stopped one should be asking what changed… And we still need to see the template assigned in the page and permalink panel. This suggests there just isn’t one.

One other thing you could do would be to trash this forum-3 page and just create a new page with the title and slug you want and attach that to the forum. See if a new page with a proper template to use works.

CS Conny Svitzer
Conny Svitzer
Member

I removed the installation and reinstalled but this time i managed to recreate the issue.

I enter the page and hit remove page title and voila everything went.
Any idea why?

YS Yellow Swordfish
Yellow Swordfish
Member

Mighty curious… Sounds like a WP theme conflict of some sort where they are, perhaps, taking over the title in a more non-standard way.

When you remove the title via the forum option all it does is actually null out the title as being compiled by the WordPress core API function the_title(). Maybe your theme is bypassing that in some way so that instead of the_title() getting nulled the whole page is getting nulled. Might be worth asking them… and then if that is the case – trying to find out if there is an alternate display option that is more WP standard…

CS Conny Svitzer
Conny Svitzer
Member

Sent em an email about a conflict issue.
Lets see what they say

YS Yellow Swordfish
Yellow Swordfish
Member

I am certainly very curious to hear what they say. We have never come across something quite like this before…