I created two different user groups and am using infusionsoft to assign tags that equate to the user group. I see that members are part of one of my user groups, but I want to assign people to another user group and not be in the first one.
How an I assign people to one user group versus another?
Thank you,
not sure I understand the question… tags are not related to usergroups…
you can any user to any usergroup… that can be done in the admin on forum – usergroups – manage usergroups…
usergroups, in conjunction with permission sets, are used to control access to forums… for more info see: https://simple-press.com/documentation/codex/getting-started/controlling-access/
If I have missed the mark, please clarify and elaborate on your question…
Well. I guess I don’t understand. I have created a user group. It says there are 11 members. I can’t see the members of that group. I can’t see how to assign people to the group. How do I get a person into a user group? How do I see who is in the group?
Not sure how to be more explicit… in the forum admin in wp backend, go to forum – usergroups – manage usergroups… for each usergroup, there is an add (as well as move/delete) button that allows you to add members… there is also a show (or hide) button to display current members..
see image and red circles for locations…
Now that I have looked at the list. They are already there.. What I see when I try to log someone in is this:
The requested group does not exist or you do not have permission to view it
Do you see that when you are logged in as a user from a group that has permission to view what you are trying to see?
Usergroups and permissions can be set for each forum. See Forum > Forums > Manage Groups and Forums.
On any forum, if you manage or edit permissions you can select usergroup and permissions to go with.
Please make sure to read the codex document Steve posted in post #2.
Sorry. I have an issue that I need worked out. I have assigned the user to a forum and group and I keep getting the error that she does not have permission.
I sent a PM to Pappa.
Go to the forum admin > Toolbox > Housekeeping and click on the ‘Reset Auths Cache’ task. If for some reason users auths (permissions) have become incorrect this will rebuild them so worth a try to see if that is all that is wrong.
My users are not getting access to the forum or group. They are in the forum, but can’t log in. This is still not working. Any more suggestions?
Hold on… you have introduced another variable here. There is a world of difference between not getting to see the forums you should be able to see and not seeing them because you are not logged in. So some clarification is needed as to which scenario this is.
If it is due to not being logged in then the first thing to say and understand is that there is no ‘log in to the forum’. Users log into the website and user registration, login, logout are all core WordPress functions. The forum provides an optional log in form but this is merely a ‘window’ into the WordPress backbone.
So which is it we are talking about here?
And if the users ARE in fact logged in to the website then they are, by definition, logged in to all aspects of the website. If at this stage they do not see the forums you believe they should see then I would assume there is still something not set up correctly within the user group/permissions/forum relationships. Do you want one of us to take a look for you?
They are logged in. I am also using memberium, so there might be a conflict. They use the email address to login and you use a user name field. I would like someone to go in and see how it should be set up.
I can PM the info to someone.
Diane Dandeneau said
They are logged in. I am also using memberium, so there might be a conflict.
I must admit this is one I have never encountered before. The main thing about membership plugins is that they need to send the same filter and action hooks as would happen with core WordPress for things to work. Mostly this does happen but we have encountered one or two that did not follow the standard WP API in this regard – and this can cause problems as without the hooks being fired, plugins like SP will not respond to member level changes.
They use the email address to login and you use a user name field. I would like someone to go in and see how it should be set up.
No – as I said above – Simple:Press has nothing to do with login. As long as the WordPress core knows the user is logged in then that is the information SP and other plugins will act on.
I can PM the info to someone
Sure – Please PM credentials to both myself, to ‘Mr Papa‘ and to ‘Ike‘. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.
In this case, of course, as it is the admin setup you want us to look at we will need access to the forum admin panels (not necessarily any other WP admin pages) and the user you set up for us will need to have SP Admin capability.