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When I try add Topic I get 500 Internal Server Error

GT GTW
GTW
Member

Hi Team

I’m running 5.6.1, all plugins and CSS theme all up to date. But when anyone tries to add a topic I get a 500 Internal Server Error.

I’ve made no modifications, and this started happening before the WordPress update to 4.4.1 so it’s not that.

Please advise…plenty of unhappy customers!

 

Thanks – Graeme

3 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Well – 500 Internal Server Errors are totally unfathomable. clearly something is amiss and that may or may not be Simple:Press related but the server gives no information when using the website as to the cause of a 500 error.

Most usually it will make some sort of report into the server error log so the first thing to do is to take a look at that. Usually available via your hosting control panel or – if all else fails – ask your hosting support to take a look and let you know what they find.

And if there is nothing in the error log the same route has to be taken I am afraid – your hosting support team.

GT GTW
GTW
Member

Awesome, thanks. It was a server thing and they fixed it. Have a great day. G