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WHY can't I download add-ons or find a place for my 5-site code?
Tom Grady

Platinum Members
sp_UserOfflineSmall Offline
Feb 21, 2023 - 7:03 am

Folks, I cannot download or update my plug-ins at all.  I have 3 licenses including a 5-site one.  

Nor can I find a place to upgrade my subscription on my site(s) ...

Thanks for the help

Joakim (Simple:Press)
sp_UserOfflineSmall Offline
Feb 21, 2023 - 7:50 am

Hi Tom!

I just sent you a download link via email. Could you please let us know what happens when you try to download or upgrade the plugin. Do you get any error messages?


Joakim (Simple:Press)
sp_UserOfflineSmall Offline
Feb 21, 2023 - 7:59 am

Hi again!

Sorry, i forgot the licensing issue. If you go to "Forum -> Toolbox -> Licensing", there you will be able to add the License Key.

And I am curious. Do you get the same errors on all your sites? (Since you have a license for several sites I figure that you have more than one installation of WP)

Please let me know how everything works out.


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