Support Forum

WP 3 Cache Issue

BW Brandon Williams
Brandon Williams
Member
Member since Mar 2016
58 posts
Apr 1, 2016 · 11:44 pm · Edited

Hello,

We just installed Simple Press, but we’re having issues getting it up and running. When we clicked on the forum tab, we were met with this message:

W3 Total Cache is not properly configured to work with Simple:Press. Please visit your W3 Total Cache settings page and in the accepted filenames & rejected URIs in ALL sections, add the following string:

/forum-3/ 

I’ve gone to my W3 settings and don’t see this exact field. I do however see accepted query string, and placed the code there to no avail. Can someone assist me in this please? Thank you.

3 Answers

New Answer
MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Apr 2, 2016 · 12:17 am

you have to exclude the wp page the forum is on from all types of caching…all page content is dynamic so it cannot be cached…

the setting will vary from w3 settings page to page depending on the cache type in use… for example, on page cache settings, its here:

w3tc.png

if you are using other caching types in w3tc, it will be similar way to bypass on the wp page…

w3tc.png
BW Brandon Williams
Brandon Williams
Member
Member since Mar 2016
58 posts
Apr 2, 2016 · 12:56 am

I’ve tried this and I’m still getting the same message. Is there a certain way I should add this in this field?

YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Apr 2, 2016 · 4:42 am

Showing this information message for W3TC users has been a very recent addition to try and help people set the cache requirements up properly. So perhaps the first thing to actually find out is if it is now being displayed erroneously after your changes.

This is usually a pretty obvious thing to test. Load a forum page – note its content – add a post or edit a post and then reload. If the new post or changes are shown then it’s probably not coming from the cache. Or – even better – simply view the page source of a forum page and see if – at the very end of the source – it states it has been loaded from the cache.

If it seems well then it could be that the notice if being displayed incorrectly. So my next question would be – is this an up to date version of W3TC?

If – on the other hand – forum data is still being served from the cache – then it does suggest that you have still not managed to stop it. So – did you add the forum ‘slug’ to the input box that @mr-papa showed above – on a new line below the current content? And – is your forum page slug really called ‘forum-3’?