what are the permissions they have on this forum?  a screenshot from their profile would be nice…particularly interested in the creating ones…  

When I try and look at the Users I get this error: https://www.evernote.com/l/AMeljo3SobJPqK8MzWmoDzfP-WDTV8BppGQ

Does this help: https://www.evernote.com/l/AMfkYWhCwStNkrFjUoKa4WhP8d0MHmaBnKU ?

GTW said
When I try and look at the Users I get this error: https://www.evernote.com/l/AMeljo3SobJPqK8MzWmoDzfP-WDTV8BppGQ

It’s not an error. it means exactly what it says – WordPress has timed out your security key (nonce) for the page you were using and you need to reload it.

Does this help: https://www.evernote.com/l/AMfkYWhCwStNkrFjUoKa4WhP8d0MHmaBnKU ?  

@mr-papa was asking for their user profile – where they cn view their current permissions. As an admin you can see their forum profile and click on the permissions tab. We need to see what ‘create’ and ‘edit’ options you have set up for them.

Have you tried regenerating a new salt code?

This goes in your wp-config file.

https://api.wordpress.org/secret-key/1.1/salt/

Also you say wp admins. Are they simple press admins (not the same)?  Have you given them a unique user group / permissions set that would slow them to edit posts?

When I try and see the User profile all I see is this: https://www.evernote.com/l/AMcSGB2yUZRChp6hpvbFP99Mr9538P4XylU

Is that usual?

Mr Papa said
Also you say wp admins. Are they simple press admins (not the same)?  Have you given them a unique user group / permissions set that would slow them to edit posts?  

Yes, our “moderators” are just WP Admins. They have no unique user group. As you can see here: https://www.evernote.com/l/AMeYt1fqni1JrZHLsLeVqBRgTrcSpzo1gTw

I did have server support look into something else and they said this:

I’m noticing some errors related to that in your log file:
[29-Aug-2016 17:50:34 America/Los_Angeles] WordPress database error Table ‘wp_sfmembers’ is marked as crashed and should be repaired for query

Also an error related to some simplepress files:

[29-Aug-2016 17:50:34 America/Los_Angeles] PHP Warning – debug_backtrace() expects at most 1 parameter, 2 given – file: /simple-press/sp-api/sp-api-error.php – line: 43 – function: spHandleShutdown

Would any of this have something to do with my problem?

Please advise. Thank you.

could have… if you have db table issues, could cause a whole host of problems… quite easy to repair from phpmyadmin or other tool provided by your host…

what version of wp and sp?  and also php?

based on your reply, not sure you understand how permissions work…  a usergroup and permission set must be involved… your moderator usergroup has 0 members… you have to actually move in the users you want to be moderators into that usergroup… additionally, you have to assign that usergroup with a permission set to each forum to be applied… sorry, if you know this, but a bit of info on how controlling permissions work:  https://simple-press.com/documentation/codex/getting-started/controlling-access/

Can I add that this is most important:

I did have server support look into something else and they said this:

I’m noticing some errors related to that in your log file:
[29-Aug-2016 17:50:34 America/Los_Angeles] WordPress database error Table ‘wp_sfmembers’ is marked as crashed and should be repaired for query

Did your ‘server support’ repair the crashed table? I would hope so but you need to check. And also ask them to perform an optimise. These things do not repair and look after themselves….!

As I said on post #4 – we we’re asking for the users forum profile. It is a button on the top of the forum page called ‘profile’. You can open it for any user and edit it, And there is a tab marked permissions that will show you what you have allowed them to do for each form. You need to look at that and compare what you see listed as allowed and what you want them to be able to do. And then adjust as necessary if needed,

If they are not in a user group, then they may well be getting treated as guests.

Hi guys

So I had the database table restored, so no more issues or error logs on the server.

Then I tried to find this WordPress Administrator of mine inside the forum so I could assign her to the Moderator Group.

But when I search for her, I can’t find her anywhere: https://www.evernote.com/l/AMfviTeduoZKELfhJz8qJ_2MQkCd8ysNnt0

Her name is Hayley, and her WP Username is Hayley, and you can see her here inside WP Users: https://www.evernote.com/l/AMcD3oWUXsBF4odRDOvo6hJQcErmtJXQfLg

So went into her forum profile and see that the group she has been assigned to is Administrator, and in your documentation is says:

Please note that forum Administrators do NOT belong to a User Group and do NOT require permission being assigned to them. By their very nature, forum Admins are granted total and unrestricted access although their activities within the forum admin panels can be restricted

 So surely she should be able to edit her own posts.

Checking her actual permissions shows this: https://www.evernote.com/l/AMfnFwh1tH1Mdp4cnVv0kCADglbKTJG2Nn4

So why can’t she edit her own posts?

Please advise. Thanks.

which is why we were very clear about WP admins vs SP admins… two different things… you said WP admins moderate your forum… that is irrelevant for permissions and everything else… what their membership in SP is what counts…  administrator is a WP role and doesnt matter to SP… so you must have assigned her as SP admin on forum – admins – manage admins…

all good, now that we have cleared that up and understand better what you are trying to say…

so if she is an SP admin, then yes, she should be able to edit posts – as her profile says…

but perhaps something got out of kilter… can you try going to forum – toolbox – housekeeping and resetting the auths cache?

I’d suggest checking your wordpress general settings, be sure your new users are added as subscribers. Could be a nightmare if the wrong user had Admin credentials to your wordpress install. 

Thanks for that.  I reset the auths cache, but still same problem:

When any of the WP Admins try edit a post of theirs, they get the error saying they don’t have permission and then they get logged out of the Forum.

How would i add a WP Admin as a Moderator, if I can’t find the person in the Forum members?

Have you tried the forum’s ‘Manage Admins’ panel – where you add a user as an SP Admin? Do they not appear in that list to add from?

Also worth taking a look while on that panel at the very bottom where it lists any WP Admins that are not SP Admins as well. Are they in that list?

And another question…

Forum Admin > Options > Global Settings: What value do you have for the option ‘# of days a post can be edited (if user has permission)’ ?

Is it possible that this is causing the edit failure?