Support Forum

WP error

ME Meztli
Meztli
Member
Member since Apr 2012
386 posts
Apr 7, 2016 · 3:10 am · Edited

Hi guys,

I got following error in the WP admin (update section) last days. My webhost moved my domain to a new and faster server and it started to occured then. My webhosted are not able to find why this is happening.

Maybe you have a clue that can point us in the right direction?

Your server has returned a status code of while attempting to communicate with the Simple:Press server to establish up to date version information.
Additionally, WordPress reported the following: Resolving timed out after 5515 milliseconds
Please try again in a few minutes but if the condition persists we firstly recommend seeking assistance from your hosting support team and then contacting Simple:Press support if they are unable to help.

3 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Apr 7, 2016 · 4:41 am

When you open the WP update or plugin list page, WP had to discover if any updates are available for downloading. When it comes to SP it ‘calls’ our server to download an XML file with update details. If that call fails, for any reason, we display that notice as information. In this case it looks like the call timed out so perhaps our server was busy. It will try again again at the next update page load.

Looking at it I have to say the message is a little misleading…. I will rewrite it to make it more obvious.

JI jim
jim
Member
Member since Feb 2008
650 posts
Apr 9, 2016 · 3:57 pm

FYI: I saw this same notice for the first time, just the other day, likely around the same time as @meztli-2 … haven’t seen it since.

@yellow-swordfish Thanks for the explanation, I feared it was something on our end timing out.

MP Mr Papa
Mr Papa
Member
Member since Dec 2006
19,448 posts
Apr 9, 2016 · 6:26 pm

could just be period maintenance on the server as well.. but yes, just retries..  we have tried to clean up the message for the next version…