Support Forum

Add Poll issue

AW Ashley Wilbanks
Ashley Wilbanks
Member

I have just downloaded the poll plugin and enabled it on the forum, but when I go to the “add poll” button it does nothing.  When hovering over the button it brings up Add A Poll, but clicking on the button itself does nothing.  Of course when you try to click on the “Add A Poll” hover word, it does nothing either.

 

Any suggestions?

16 Answers

New Answer

MP Mr Papa
Mr Papa
Member

likely a js conflict… please see:  https://simple-press.com/documentation/codex/faq/troubleshooting/what-is-this-jquery-conflict/

if you give us a link to  your site, we can look for obvious js issues…

AW Ashley Wilbanks
Ashley Wilbanks
Member

oops sorry, http://www.dccollectors.com/forum

MP Mr Papa
Mr Papa
Member

nothing jumps out..  so since guests cannot create a poll, can you try creating a poll with the console open on your browser… and when you click on add poll button, see what is reported in the console…

AW Ashley Wilbanks
Ashley Wilbanks
Member

It doesn’t show anything, when trying to click the add poll button.  However I noticed then when I hover over it, in the bottom of browser I see JavaScript:Void(NULL)

MP Mr Papa
Mr Papa
Member

the void(null) is correct… see:  https://simple-press.com/documentation/codex/faq/troubleshooting/i-am-seeing-javascriptvoidnull-for-a-browser-link/

can you create us a temp account to take a look since guests cannot create a poll.. if needs to be an account that can create a poll…  if that works, please send the details via PM to mr papa, ike and yellow swordfish and we will take a closer look..

MP Mr Papa
Mr Papa
Member

okay thanks… will try to take a look this evening after dinner…

MP Mr Papa
Mr Papa
Member

wanted to check permissions before you left…  seems the user you created cannot create a poll…  you have to give a permission to the users you want to create polls…  forum – permissions – manage permisisons…  add to the usergroup that user is in so polls can be created…  might need to be temp if you dont want users creating polls…

AW Ashley Wilbanks
Ashley Wilbanks
Member

thanks, did that, but still a no go.  Sorry 🙁

MP Mr Papa
Mr Papa
Member

sorry, what is a no go??  This wouldnt have helped you…  just let this account be able to add a poll so I can investigate… 

seems like it can now… so will play with it a bit later this evening…

MP Mr Papa
Mr Papa
Member

actually, its there…  look at the very top….  but your wp theme is covering it up..  it has an extremely greed z-index setting…

should be easy to make it show up…

are you running your own sp theme, a child sp theme or one of our stock ones?  if the latter, would recommend making a child theme…  see:  https://simple-press.com/documentation/codex/themes/theme-basics/creating-a-child-theme/

then in your child theme css file, add this:

.ui-dialog {
     z-index: 9999 !important;
}

should get it going…

AW Ashley Wilbanks
Ashley Wilbanks
Member

If I am using stock and want to quickly get this up and going, which CSS file do I add that to?

MP Mr Papa
Mr Papa
Member

please see the link I gave you… it tells you how to set up a child theme and create a single css file in that custom theme…  pick the child theme framework for the sp theme you are using.. file will be created, just add the line I gave you…

AW Ashley Wilbanks
Ashley Wilbanks
Member

Did all that, applied the child theme, and added the code to the reboot-child.css.  Still can’t get the polls to work 🙁  Maybe I am just stupid.